The digital divide has been mostly affecting the world’s poorest primarily due to lack of internet connectivity. A number of e-government services especially built to serve low income citizens do not reach those in need. The rapid expansion of the use of the mobile phone raises hopes that the digital divide can be bridged faster by providing services to people living in rural and remote areas. ...

With the advent of mobile networks and mobile devices, mobile payment has been attractive to many ecommerce users. Mobile environment features a wide range and an increasing number of access devices and network technologies. Context-aware content/service adaptation is deemed necessary to ensure best user experience. We developed an Adaptation Management Framework (AMF) Mobile Payment Service wh...

The convergence of mobile communication and mobile computing technologies opens up new horizons for mobile interaction and mobile working. The use of mobile technology in the government sector not only provides an alternative channel of communication and public service delivery, but more importantly, it can address the mobility of the government itself and in this way transcend the traditional ...

In recent years, mobile commerce is developing rapidly because of the popularity of mobile devices. However, for the difficulty of the mobile device input, the users of the e-commerce websites usually don’t log on the website when they are browsing, which resulting in a situation that a large number of website visitors are anonymous users. In order to increase sales revenue and expand market sh...

This study presents a usability assessment of mobile presence in the Kingdom of Saudi Arabia (KSA), with a particular focus on the variance between M-business and Mgovernment presence. In fact, a general hypothesis was developed that M-business software is more usable than M-government software, with eleven sub-hypotheses derived from Nielsen’s heuristics method. To examine the hypotheses, a tr...

The Internet and mobile phones has brought about the emergence of virtual markets with four primary distinct characteristics, which are real-time, shared, open and global in the world. The growing rate of ICT utilization particularly the Internet and mobile phones has influenced at an exponential rate, online interaction and communication among the generality of the populace. The shortcomings n...

This paper investigates how mobile agents can securely collect information, protect the collected information against untrusted hosts, and how they can digitally sign transactions in an untrusted environment. We present an agent-based scenario for mobile commerce and discuss techniques using multiple agents that have been implemented to provide security in this scenario. The underlying techniqu...

The emergence and popularity of 2G and 3G cellular networks as well as the high market penetration of mobile devices have created strong demands for introducing new applications in the area of mobile commerce (MCommerce). M-Commerce deals with selling goods, services, and content, including related functions like advertising and payment transactions, over a cellular network, and hence follows s...

Software is intended to enable and support organisations to function effectively and efficiently. Hence its deployment is critically vital. Software deployment involve two primary components, technology and nontechnology actors. Both actors offer vital contribution to software deployment. Unfortunately, there has been more focus on the technological actors over the years. This could be attribut...

Previous research indicates that there is a failure in the adoption of e-government services to citizens as planned in the context of developing countries. Obstacles behind this failure are varied, including sociocultural, economic and technical obstacles. But with recent advances in mobile technologies as well as the pervasive penetration of mobile phones, governments in developing countries i...