Decision-making techniques are used to select the "best" alternatives under multiple and often conflicting criteria. Multicriteria decision making (MCDM) necessitates to incorporate uncertainties in the decision-making process. The major thrust of this article is to extend the framework proposed by Yager for multiple decisionmakers and fuzzy utilities (payoffs). In addition, the concept of expe...

this paper proposes a method for ranking decision making units (dmus) using some of the multiple criteria decision making / multiple attribute decision making          (mcdm /madm) techniques, namely, interval analytic hierarchy process (iahp)          and the technique for order preference by similarity to an ideal solution (topsis).          since the efficiency score of unity is assigned to ...

The aim of this study was to provide an analytical tool to evaluate and select the best supplier(s)/vendor(s) in fuzzy environment for Television (TV) manufacturing organization. A hierarchy through which decision makers can bring about a comparison among the suppliers was worked out and software for the same was developed. The methodology for selection was based upon multiple criteria decision...

This paper suggests ranking alternatives under fuzzy MCDM (multiple criteria decision making) via an centroid based ranking approach, where criteria are classified to benefit qualitative, benefit quantitative and cost quantitative ones. The ratings of alternatives versus qualitative criteria and the importance weights of all criteria are assessed in linguistic values represented by fuzzy number...

Due to the high uncertainty of business environment, the complexity and diversity of enterprise resource planning (ERP) projects and conflicting assessment criteria, appropriate ERP software selection can be viewed as a multi-criteria decisionmaking (MCDM) problem. Among the MCDM methods, extent analysis method (EAM) has been employed in many applications due to its computational simplicity. Ho...

The definition of hesitant interval-valued intuitionistic fuzzy sets (HIVIFSs) is developed based on interval-valued intuitionistic fuzzy sets (IVIFSs) and hesitant fuzzy sets (HFSs). Then, some operations on HIVIFSs are introduced in detail, and their properties are further discussed. In addition, some hesitant interval-valued intuitionistic fuzzy number aggregation operators based on t-conorm...

This paper proposes a data envelopment analysis (DEA) approach to measurement and benchmarking of service quality. Dealing with measurement of overall service quality of multiple units with SERVPERF as multiple-criteria decision-making (MCDM), the proposed approach utilizes DEA, in particular, the pure output model without inputs. The five dimensions of SERVPERF are considered as outputs of the...

Spatial decision making is a fundamental function of contemporary Geographic Information Systems (GIS). One of the most fertile GIS development areas is integrating multiple criteria decision models (MCDM) into GIS querying mechanisms. The classic approach for this integration has been to use Boolean techniques of MCDM with crisp representations of spatial objects (features) to produce static m...

This paper presents a multi-criteria decision making (MCDM) model for evaluating an Information and Communication Technology (ICT) network system in health care .The competing goals existing in Health Institutions need a special treatment, thus the MCDM approach is essential for identifying ICT network quality of service (QoS) requirements and implications. A pilot study based on user perceptio...