Contemporary research on business value has examined the impacts of IT investments at various levels of analysis. This research examines the impacts of IT investments by a partner. The impacts of partner’s investments are examined for the individual firms, as well as for the overall value co-created for the relationship. Further, we examine whether the value that is co-created is in fact approp...

In this research paper the validation process of the business model design of Myotel. A business model is viable if it creates value for all actors involved. The validation of the Myotel business model [1] showed that the business model as initially designed does not add value for all actors involved. However, the added value is influenced by a large number of cash flows which in the future cou...

Today's environment is characterized by increasing levels of competition. Enterprises wanting to increase their market share or obtain profits must adapt to changes in the environment. Consequently, many changes in business methods are beginning to appear. One of them is business process reengineering (BPR), defined as the fundamental rethinking and radical redesign of business processes to ach...

The paper introduces a benchmarking approach for business and IT continuity. Multiple use cases of the benchmark are presented enabling organizations of varying sizes and sectors to determine their continuity requirements in a comprehensive manner. Furthermore, the benchmark can be used to compare different business continuity methodologies, but also to identify an appropriate methodology that ...

The alignment of information technology (IT) and business strategy is a perennial challenge for corporate executives. While earlier studies confirm the value of alignment, there is still some question as to how alignment creates value and the level at which value is created. In this research, we use a series of theoretical arguments based on the interconnected structure of the value chain to co...

This research aims to advance understanding of how investments in Information Technologies (IT) impact on firm performance by developing and testing an advanced model of IT business value. Research so far has provided incomplete and controversial evidence as to the difference that IT investments made on firms’ performance. This research adopts a novel multi-method research approach that combine...

In spite of many years of effort, we are still not able to articulate and deliver IT value accurately. Unfortunately, “silver bullet thinking” still predominates (i.e., plug in technology and deliver bottom line impact) in organizations today. IT value is a multi-layered concept, far more complex than it first appears. To examine this complex concept and how it is understood in IT organizations...

While a plethora of anecdotal evidence exists, there is little empirical evidence on the value-creating potential of e-commerce technologies. The present research investigates whether firms using e-commerce technologies are successful in generating business value and, if so, what e-commerce drivers determine success and how to best use these drivers. This work shows how diffusion theory can be ...

Research aimed at understanding of how Information Technology (IT) investments impact on firm performance has produced incomplete and controversial results over the years. To improve understanding of the business value of IT investments we propose a theoretical framework to conduct and cross-examine a market (macro) view and an organisational (micro) view of IT investment value. This framework ...

Although business executives remain skeptical about the extent of payoffs from investment in information technology (IT), strategic alignment or the alignment of information systems strategy with business strategy continues to be ranked as one of the most important issues facing corporations. In this paper, we report on the results of a process-level study to investigate the relationship betwee...