Background Vietnam’s network of commune health centers (CHCs) have historically managed acute infectious diseases and implemented national disease-specific vertical programs. Vietnam has undergone an epidemiological transition towards non-communicable diseases (NCDs). Limited data exist on Vietnamese CHC capacity to prevent, diagnose, and treat NCDs. In this paper, we assess NCD service r...

Quality of Service (QoS) refers to a set of rules or techniques that help the network administrators use the available network resources optimally to manage the effects of congestion and to treat the applications according to their needs. The differentiated services architecture (DiffServ) allows providing quality of service to users. The major DiffServ premise is that individual flows with sim...

E-tourism has evolved as a mainstay business for tourist service providers. It plays an integral role in the dissemination of information and influencing consumer’s preferences and satisfaction. The purpose of this study is to identify the dimensions of service quality perceptions of consumers in e-tourism in the Indian context. It also aims to understand the relative impact of these service qu...

Nowadays, the awareness of service firms’ managers about the crucial role of customers in the success or failure of their business has increased. This has led them to this fact that the best strategy for surviving in the marketplace is encouraging customers’ prosocial behaviors in service delivery process. Reasonably, one of the best strategies to encourage customers toward these behaviors is s...

Nowadays, competitive market creates the necessity of quality improvement in different levels of supply chains (SCs). This paper contributes to the SC coordination literature and proposes a bilateral coordination contract for optimizing pricing decisions along with quality improvement decisions in different echelons of a real case of a cell phone SC. The SC comprises a manufacturer who deals wi...

By definition, web-services composition works on developing merely optimum coordination among a number of available web-services to provide a new composed web-service intended to satisfy some users requirements for which a single web service is not (good) enough. In this article, the formulation of the automatic web-services composition is proposed as several set-cover problems and an approxima...

In this paper an uncapacitated multiple allocation p-hub median problem is discussed. The model minimizes the transportation cost based on inventory service level at hubs through double paths between hubs. Inventory service level is defined as the percent of inventory shortage of vehicles at hubs according to passengers demand and replenishment time of vehicles. A real data from 25 nodes of mun...