The mainstream concept of information technology enabled knowledge management suffers from the limitations embedded in the traditional organizational control model. Although importance of organization control is acknowledged by many authors as critical to the success of knowledge management implementations, however the concept of ‘control’ is often misinterpreted and misapplied. It is the thesi...

the aim of the present study is to surveying the impact of new information technologies on improving customer relation management considering organizational innovation as intervening variable (case study: bank mellat of west azerbaijan). the study is applied and descriptive in nature. all of the employee in bank mellat of west azerbaijan branches were candidiate to participate in the study but ...

this study is aimed to assess the strategy improving human resources by using creativity and innovation.surely, the most important component in the success of organizations is the use of creativity and innovation in today's world. human resources, the most essential source of developing the innovation, should be believed as the basis of stability and resistance in a competitive world, inside, o...

Bring home now the book enPDFd process improvement and organizational learning the role of collaboration technologies to be your sources when going to read. It can be your new collection to not only display in your racks but also be the one that can help you fining the best sources. As in common, book is the window to get in the world and you can open the world easily. These wise words are real...

Theoretical developments in the analysis of organizations have recently turned to an “organizational becoming” perspective, which sees the social world as enacted in the micro-context of communicative interactions among individuals through which meaning is negotiated. According to this view, organizational change is endemic, natural and ongoing; it occurs in every-day interactions as actors eng...

Service-oriented architectures promise flexible process integration in heterogeneous environments, particularly in cross organizational contexts. Therefore, a systematic approach for deriving service definitions from cross-organizational business processes is required. The paper at hand presents a structured, model driven approach that allows for cross-organizational integration with service-or...

Many companies that have made considerable investments in IT applications to support their product development activities have realized limited value from such efforts. In this chapter, we argue that a deep understanding of the complementarities that exist in the product development context is critical to ensure that business value is derived from the IT applications. We propose a multi-level c...