Two independent methods for improving quality are engineering process control (EPC) and statistical process control (SPC). The first method tries to minimize variability by handling process variables so as to keep the outputs of the process on target. While the latter method, SPC does the same basic task of minimizing variability by supervising and eradicating the assignable causes of variation...

In this research, the decision on belief (DOB) approach was employed to analyze and classify the states of uni-variate quality control systems. The concept of DOB and its application in decision making problems were introduced, and then a methodology for modeling a statistical quality control problem by DOB approach was discussed. For this iterative approach, the belief for a system being out-...

electronic banking has many benefits for government, banks’ stakeholders and customers. many banks in many countries such as iran increasingly develop their infrastructures to provide e-banking services. also, there are many researches that have been conducted to explain how we can encourage people to use e-banking services. in this paper, we explore the effects of various factors on both custo...

In intervention studies in which randomization to groups is not possible, researchers typically use quasi-experimental designs. Time series designs are strong quasi-experimental designs but are seldom used, perhaps because of technical and analytic hurdles. Statistical process control (SPC) is an alternative analytic approach to testing hypotheses about intervention effects using data collected...