Since market and environmental conditions are becoming increasingly turbulent, ICT sourcing alternatives (such as colocation) have gained considerable attention in the industry since they allow firms to become more agile and responsive to environmental changes and increasing competition. However, little research has been conducted to analyze how different factors affect ICT sourcing decisions i...

CONCEPTUAL FRAMEWORK This special issue addresses the questions: What is the role and impact of Information and Communications Technology (ICT) on the process of internationalization in higher education? How is this internationalization process related to general models of change that are in motion? In particular, the articles in this special issue explore how the use of ICT influences the futu...

Based on a 3-year ethnographical study, this paper discusses the prolonged use of Computer-Mediated Communication (CMC) tools by approximately 400 older people in an adult education centre in Barcelona (Spain). Contrary to oversimplified views of older people as ICT users, this paper shows that they make a very rich use of CMC tools. Relevant elements of this use are their permanent desire to f...

It is generally agreed upon that Information and Communication Technologies (ICT) are of vital importance for the social and economical development of a country. Following this idea, various initiatives have been made to address technical, cultural, rural and community development issues through projects of digital inclusion, with the direct or indirect supervision of international institutions...

Information and Communication Technology (ICT) has been the key driver for the modern service industry to innovate and achieve competitive advantages. In this highly competitive industry, companies actively invest technology to launch innovative services expecting to attract customers or lower cost. Academic and empirical studies have examined first-mover advantages in general industries. Howev...

This paper studies the organizational hiccups that can occur during the development of technological platforms for complex ICT systems and focuses on an important part of the ICT ecosystem; committees that develop common ICT platforms. Given the diverging interests of the parties involved, it is surprising that consensus is usually reached in these committees. A case study of the development of...

This study uses Trauth’s (2000) Influence-Impact Model as a sensitizing device to examine the influence of four key socio-cultural factors —policy, infrastructure, economy, and culture—on information economy development efforts in Thailand. Our assessment shows that progress has been made but gaps remain. Thailand’s infrastructure challenges include unequal development across regions, a small s...

Cybersecurity has become an increasingly important aspect of public policy as Internet traffic increases and mounting cyber threats affect the operation of governments and businesses as well as the everyday life of citizens. Cybersecurity policy-making is at a turning point, becoming a national policy priority with explicit strategies in several countries. Even though the availability of high-l...

We analyze discourse on Information Communications Technology (ICT) forums on the Web to extract relevant messages on the issues and challenges raised, the experiences shared, and the policies framed for developing countries. Using dramatistic analysis, we explore specific language of the discourse from actual discussion texts and examine how these discussions reveal a shared drama that helps s...