Aim The Japanese government has developed a standardized training program for emergency call dispatchers to improve their skills in providing oral guidance on chest compression to bystanders who have witnessed out-of-hospital cardiac arrests (OHCAs). This study evaluated the effects of such a training program for emergency call dispatchers in Japan. Methods The analysis included all consecuti...

Clinical incidents are adverse events that can occur during the provision of health care services to patients. Over 57,000 incidents were voluntarily reported into Queensland Health's PRIME Clinical Incidents (CI) reporting system during 2007-08, the most common of which were falls and medication incidents. Although PRIME CI captures reported falls in hospitals, it cannot be used to determine t...

BACKGROUND Patient's satisfaction with hospital services is one of the most important indicators of efficiency and quality of services of different hospital wards. METHODS This cross-sectional descriptive analytical study was conducted in 2015. The study population included patients in gynecological hospitals of TUMS, and by using questionnaires; data were collected from 304 patients. Statist...

Fundamentally, public services must be of high quality so as to satisfy the wants and needs of the beneficiaries. But it’s worrisome to discover that in Uganda, public services provided are of poor quality due to unethical behaviors and wanting leadership. The purpose of this study is to show that transformational leadership can advance ethical culture to spur provision of quality services. A r...

The aim of this study was to evaluate the satisfaction rate of hospital managerial/clinical teams (HMCTs) including principles (chief executives), managers, supervisor pharmacists and head nurses from services presented by private sectors directing 10 pharmacy departments in hospitals affiliated to Shahid Beheshti University of Medical Sciences.This study is an observational and descriptive stu...

insurance funds and other parties involved in the health care sector have realized the need to obtain specific data on health services provision. The task of health services research is to investigate the reality of health services provision under everyday conditions (German Medical Association 2005). Health services research has established itself as the third pillar of health research – along...

Title of Document: THE IMPACT OF MEDICAL MALPRACTICE REFORMS ON ACCESS TO HOSPITAL-BASED OBSTETRIC SERVICES Lan Zhao, Doctor of Philosophy, 2005 Dissertation Directed By: Professor William N. Evans Department of Economics Policy-makers and public health researchers are concerned that rapidly rising medical malpractice insurance premiums and reduced supply of malpractice insurance coverage have ...