Background: with reports continually demonstrating increased demand and severity of student mental health needs, it is important to gain a fuller understanding of the impact on embedded student counselling services. Aims: to identify (1) service similarities; (2) factors which impact on services; (3) characteristics of service users; and (4) identify the use of therapeutic technology (e.g. onli...

The purpose of this study is to understand how Higher Education Institutions (HEIs) in Sub Saharan Africa (SSA) can migrate from physical to virtual administrative work environment. Information systems (IS) research on virtualness in HEIs has focused more on teaching and learning and less on administrative work. Therefore, a knowledge gap exists on virtual work environment and how it emerges. T...

In 2005, the Carnegie Foundation for the Advancement of Teaching (CFAT) stirred the higher education world with the announcement of a new classification for institutions that engage with community. The classification, community engagement, is the first in a set of planned classification schemes resulting from the foundation’s reexamination of the traditional Carnegie classification system. The ...

As student numbers in the UK’s higher education sector have expanded substantially during the last 15 years, it has become increasingly important for government to understand the structure of costs in higher education, thus allowing it to evaluate the potential for expansion and associated cost implications. This study applies Data Envelopment Analysis (DEA) to higher education institutions (HE...

Teaching and Learning through ICT in Higher Educational Institutions (HEIs) has attracted global ICT investments of various Governments. However the results of these investments in ICT, that has a target to enhance quality of education remains to be seen and realized. Various factors such as ICT adoption and penetration, ICT infrastructure and equipment and professional development to enhance e...

Recent unprecedented advances in digital technologies and their concomitant affordances in education seem to be a great opportunity to adequately address burgeoning demand for high quality higher education (HE) and the changing educational preferences. It is increasingly being recognised that using new technology effectively in HE is essential to prepare students for its increasing demand. E-le...

Now a days the need for higher education institutions to a have a reliable, effective and attractive web presence is increasing as online technology is becoming an important part of the educational process. The higher education institutions play a vital role in the development of a society while higher education websites have many roles to fill. They need to provide information for prospective ...

The Government of Poland (GoP) is currently engaged in reforming its higher educational institutional framework and sought World Bank assistance in assessing the quality of educational services at its higher education institutions (HEIs), specifically post-graduate courses and training. The World Bank prepared a study describing and comparing strategies followed by (largely) OECD countries in r...