Customer orientation is one of the new approaches which is recently considered by the Iranian Healthcare Centers. The present study aims to identify the main factors of customer orientation in Iranian hospitals. The study is done through analysis of a questionnaire designed after recognition of the main variables. Iranian Social Security Organization Hospitals (the major governmental health ins...

The SHYSTER project is concerned with the development of a hybrid legal expert system: one which uses rule-based techniques to represent statute law and case-based techniques to represent case law. A prototype has been developed, implementing the case-based part of SHYSTER. This prototype allows a legal expert to specify an area of case law using a specially-developed case law speci cation lang...

Digital technology, as one of the elements Knowledge Society, assumes a determining role in educational systems, where teachers is fundamental. Along these lines, different institutions support importance teaching digital skills, proposing models and conceptual frameworks. In them, knowledge skills that must develop are classified, combining technological, professional, organizational pedagogic...

Comparative judgment is gaining popularity as an assessment tool, including for high-stakes testing purposes, despite relatively little research on the use of technique. Advocates claim two main rationales its use: that comparative valid because humans are better at than absolute judgment, and it distils aggregate view expert judges. We explore these contentions. argue psychological underpinnin...

It is common practice to rely on a convenience sample of subject matter experts (SMEs) when developing scoring keys for situational judgment tests (SJTs). However, the defining characteristics what constitutes SME are often ambiguous and inconsistent. Sampling SMEs can also impose considerable costs. Other research fields have adopted crowdsourcing methods replace or reproduce judgments thought...

We evaluated a pedagogical agent that coaches collaborative problem solving by tracking student participation and comparing students' individual and group solutions. The software coach encourages negotiation when differences are detected between solutions, and encourages participation in other ways. Evaluations based on expert judgment and on students’ behavior shows that the quality of the adv...