AFEW YEARS AGO, I SAW IN MY CLINIC A PATIENT who had recently had undergone a Fontan procedure for tricuspid atresia. His mother did all the talking. She was really pleased with the result of the operation. “For the first time he can keep up with me when we go shopping”, she explained. Gratifying, I suppose, but afterwards I had a deep sense of failure about the patient. He was 53-yearsold, and...

Ali Janati, Homayoun Sadeghi-bazargani, Edris Hasanpoor, Mobin Sokhanvar, Elaheh HaghGoshyie. Associate professor, PhD of Healthcare Management, Iranian Center of Excellence in Health Management (IceHM), Tabriz University of Medical Sciences, Tabriz, Iran; Professor, PhD of Epidemiology, Road Traffic Injury Prevention Research Center, Tabriz University of Medical Sciences, Tabriz, Iran; PhD can...

IRAN: A STAKEHOLDER ANALYSIS Morteza Arab-Zozani, Habib Jalilian, Mina Mahami Oskouei, Mohammad Dehghanian, Zoleikha Asadi Aghbalaghi. School of management and medical informatics, Iranian Center of Excellence in Health Management, Tabriz University of Medical Sciences, Tabriz, Iran; School of management and medical informatics, Iranian Center of Excellence in Health Management, Tabriz Universi...

Occupational therapists are working in health care organizations that operate from an efficiency perspective. There is growing criticism that this approach can put quality patient care at risk. This article proposes the excellence perspective as a way to address quality as well as productivity. The excellence perspective is one that occupational therapists can use as a guide to program innovati...