Internet banking or online banking has revolutionized an integral activity of our modern twenty first century lives – ‘banking’. Internet banking is conducted through a PC, PDA, a hand-held communication gadget or any mobile device offering Internet connectivity but with the development of Hi-Tech asynchronous technologies and secured electronic transaction technologies, however, more banks hav...

In 2008 Gartner Group listed "Cloud-Computing (CC)" in its Hype-Cycle (Gartner, 2008). Since these days, enterprises in different industries discuss the utilization of cloud-computing for their own benefit. The banking industry traditionally is heavily dependent on information technology. Therefore, it can be assumed that cloudcomputing could be of particular interesting for banks. This paper i...

The return on investments in electronic procurement platforms has been elusive. We show that the use of an electronic platform for the procurement of pharmaceuticals and medical devices has saved the Government of Chile money. Using a unique data set that covers purchases of the same items before and after the new Chilecompra platform was introduced in 2004 and includes controls for other varia...

This paper determines alternative indexes to measure banking competition from the perspective of industrial economics. Spatial correlation of competition in China’s banking environment is studied from the perspective of spatial economics. A spatial panel data model is built to make an empirical study of factors influencing banking competition. The results show that the global autocorrelation te...

The major banks in India are increasingly providing services through electronic channels such as ATMs, internet banking, tele banking and mobile banking. The paper is an attempt to examine the various usage patterns by customers of these technologyenabled services provided. A survey research is conducted among the customers of some of the leading banks in India who are residing in the selected ...

In this paper we report on the results of two projects our research group is presently conducting. We start out with sketching preliminary results of a long-term government project geared to reveal efficiency conditions for successful electronic commerce particularly in the financial services field. We address questions relating to the innovative use of new channels for distributing financial s...

Banks spend a great amount of money on providing the Internet banking service to customers. Hence, the lack of adoption of Internet banking can bring negative consequences for the banks. As a result, banks continuously try to adapt their business strategies to increase customer satisfaction. This paper provides an overview of the extant research into the relationships between trust and Internet...

Electronic government (e-government) has shown encouraging results in developed countries in the context of delivering electronic information and services to citizens. However, despite the many lessons that can be learned from the experiences of those egovernment initiatives, developing countries are still faced with various issues pertaining to their implementation of e-government services. Li...