This study aims at re-specifying and extending the DeLone McLean information systems success model verifying extended in context of mobile banking applications. The integrates a relationship-driving indicator, namely perceived value condition that permanently predicts use technology: usefulness. framework derives its originality from integration these variables verification timely innovative se...

Business process management technology is used at many sites as an instrument to improve the efficiency and agility of business operations. Currently, only a fragmented insight exists into the determinants for successful usage of this technology. The study in this paper is a first approach to more systematically investigate this issue, in particular by taking the end-user perspective into accou...

This study presents a respecification of the DeLone and McLean IS success model and empirically assesses it to predict customers’ future purchases in the context of the online grocery store. Survey data were collected from 376 customers of one online grocery store. Structural equation modeling was conducted to validate the research model. The results indicate that service quality, product quali...

This study aims to determine the effect of system quality, information quality and service over use satisfaction users implications for internal audit performance electronically within Supervisory Board Supreme Court Republic Indonesia (Bawas MA RI). The research model used different approaches McLean DeLone Success Model Information Systems. uses primary data obtained from collection instrumen...

The design and ongoing management of an Enterprise Architecture is widely accepted as an established way of managing an organisation’s complexities in relating business and Information Technology capabilities. While the focus of related research is predominantly on frameworks, tools and methodologies, only limited attention has been given to understand and improve the value realisation process ...

This research report provides preliminary results in terms of ERP system selection criteria across five European Union countries based on empirical studies. The paper provides a structured list of decision making criteria considered in ERP decisions and contrasts weights as well as achievement levels across countries. Research was guided by the Delone & McLean Information Systems (D&M IS) succe...

Business process management technology is used at many sites as an instrument to improve the efficiency and agility of business operations. Currently, only a fragmented insight exists into the determinants for successful usage of this technology. The study in this paper is a first approach to more systematically investigate this issue, in particular by taking the end-user perspective into accou...

In this research-in-progress paper, we investigate the theoretical inter-relationships among three important IS quality components: information quality, system quality, and service quality as well as their possible impacts. DeLone and McLean formulated information quality and system quality in their 1992 IS Success Model. Later, they (2003) added service quality to form a triumvirate. Unfortuna...