We provide a comprehensive empirical analysis of the links between international services outsourcing, wages and innovation using plant level data covering the period 2000 to 2004. Somewhat consistent with the predictions of recent theory, we observe a positive relationship between international outsourcing of services and innovative activity, measured in terms of R&D, at the plant level. Howev...

Background and Objectives: Outsourcing healthcare and the associated services has proven as an effective strategy for enhancing hospital performance and improving quality of services. Despite, the concept is relatively new in Iran, calling for studies investigating different aspects of the issue and its potential benefits. Thus, this study was conducted to explore the impact of outsourcing mana...

Offshore outsourcing of administrative and technical services has become a mainstream business practice. Increasing commoditization of business services and growing client experience with outsourcing have created a range of competitive service delivery options for client firms. Yet, data from the Offshoring Research Network (ORN) suggests that, despite increasing market options and growing clie...

CONTEXT – Software development outsourcing is a contract-based relationship between client and vendor organisations in which a client contracts out all or part of its software development activities to a vendor, who provides agreed services for remuneration. OBJECTIVE – The objective is to identify various barriers that have a negative impact on software outsourcing clients in the selection pro...

OBJECTIVE To determine the level of managers' propensity for outsourcing the services in hospitals using decision-making matrix. METHODS The applied, cross-sectional study was conducted at three hospitals affiliated to Bandar Abbas University of Medical Sciences, Iran, in 2013, and comprised managers and employees of four service units: radiology, laboratory, nursing, and nutrition services. ...

Results from a longitudinal study on the importance and use of information and communication technology in Swiss small and medium-sized companies provide the basis of this paper. In an empirical survey, 901 questionnaires were collected and analysed. The results were weighted according to company size and industry sector and are representative for Switzerland. The data was used to run an extens...

Using an administrative data set containing daily information on individual workers’ employment histories, we investigate how workers’ labour market transitions are affected by international outsourcing. In order to do so, we estimate hazard rate models for match separations, as well as for worker flows from employment to another job, to unemployment, and to nonparticipation. Outsourcing is fou...

This paper investigates South Africa’s readiness and attractiveness as a potential location for offshore Information Technology (IT) outsourcing. The shift of IT outsourcing from sites in the US and Western Europe to offshore locations such as India, the Philippines and China continues to be significant. Different countries are slowly entering the race to become the next offshore outsourcing ho...