Data envelopment analysis (DEA) is a linear programming problem approach for evaluating the relative efficiency of peer decision making units (DMUs) that have multiple inputs and outputs. DMUs can have a two-stage structure where all the outputs from the first stage are the only inputs to the second stage, in addition to the inputs to the first stage and the outputs from the second stage. The o...

The measure proposed in this paper is a new nonparametric data envelopment analysis (DEA) scheme, the hybrid measure, for determining efficiency in the presence of radial and nonradial inputs or outputs. Further extension of the scheme occurred to address nonseparable desirable and undesirable outputs. Applying the model to measure the overall efficiency of U.S. electric utilities in the presen...

This chapter explores and evaluates the performance of supply chain management (SCM) (i.e., effectiveness and efficiency) in using global logistics information technologies (GIST) (i.e., information technology [IT] and information systems [IS]) in Hong Kong firms. This chapter is organized as follows. First, previous research on the role of functional information systems for supply chain manage...

One of the most complicated decision making problems for managers in supply chain is the evaluation of supply chain performance which can be done in different ways. Though several studies have been developed on supply chain performance evaluation based on balanced scorecard (BSC), a few studies focused on relationships among four perspectives of BSC. This paper focuses on these relationships, e...

Increase in competition level and unclear demand in the market have made organizations to utilize scientific models and techniques for optimizing their management process. Among the main processes effective on organizations performance is to select appropriate providers. The following research tries to present an optimized solution for providers, assessment and selection. The study uses data en...

Manufacturers have been exploring innovative strategies to achieve and sustain competitive advantages as they face a new era of intensive global competition. Such strategy is known as Supply Chain Management (SCM), which has gained a tremendous amount of attention from both researchers and practitioners over the last decade. Supply chain management (SCM) is considered as the most popular operat...

Using data envelopment analysis (DEA) this study attempts to measure the relative efficiency of Turkish universities with regard to the implementation of quality management practices. A set of 9 critical quality management factors for Turkish universities are identified and used as input parameters for the efficiency model. In addition, a number of performance indicators are determined as the o...