The holistic perspective model is a concept of three stages that considers the whole online consumer behavior. It based on dynamic aspects and overview measurement to demonstrate preliminary stages, including “Pre-purchase”, “Purchase” “Post-purchase”. There shared purpose for all positive, negative, hesitation factors inhibit or encourage shopping decisions. This can capture fast-changing elem...

This paper presents a decentralized stochastic programming operation scheme for vehicle-to-grid system in smart grid, which includes series of equipment with random power generation and demands. For households electric devices, renewable solar generation, energy storage systems vehicles, we consider utility operating expenses, including loss consumption cost as the objective function. customers...

Purpose: The purpose of the present study is to investigate the characteristics of external environment of companies in the second industrial area of Ahvaz and its effect on managers' environmental scanning behavior in using information resources. Method: An analytic survey method is used to analyze the relationship between variables. Findings: The findings showed that managers' perception of v...

Co-production, which is the direct involvement of customers in the design, delivery, and marketing of goods and services that they themselves consume, implies customer-firm collaboration. The nature of this collaboration, however, is highly dependent on the organization’s service design, which increasingly includes Internetbased self-serve technology (SST). While there is considerable research ...

regarding the highly intensive competition in the market, nowadays using customer-oriented strategies is necessary for retention and attraction of the costumers. nevertheless, using those kinds of strategies depends on understanding customer behavior patterns and classification of customers in accordance with those patterns. the current study aims to determine the strategies for dealing with ne...

due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...

The main purpose of the study is to examine the willingness of the Moroccan customers to adopt Islamic banking services and the factors that may influence their decision. A total of 200 questionnaires were randomly distributed to Moroccan banking customers, out of which 146 were properly filled and returned. Multiple regression and one sample t-test were subsequently applied. The results showed...

Channel changes customers W ith the right stimulation, an ion channel changes its stripes, say Man-Kyo Chung, Ali Guler, and Michael Caterina (Johns Hopkins School of Medicine, Baltimore, MD). Even ion channels that are a little promiscuous have their favorite passengers. Such channels were generally thought to stay true to their preferred customers. But Chung et al. found that the TRPV1 channe...