The current research intends to examine the effect of Corporate Social Responsibility (CSR), customer satisfaction, and trust on loyalty in services sector Pakistan. This is quantitative nature utilized a survey method for collecting data. Moreover, population this study those individuals who are using Telecom used convenient sampling technique. completed usable questionnaires were 212. SPSS so...

The integration of the financial services industry and many financial services companies’ focus on core competencies have led to the emergence of financial services alliances. These alliances face a variety of challenges regarding an integrated approach to customer relationship management (CRM) by the partner companies. In this paper we describe the challenges derived from an analysis of five f...

The insurance mediation directive of the EU contributes to the recent regulation of financial services markets in order to improve customer protection. Many financial services providers as well as insurance intermediaries fear expensive documentation overhead. In this paper, we argue that the documentation requirements offer a variety of chances. As neither the directive nor national law explic...

Although the security Outsourcing companies can provide several security services to its customer organizations, but the customer organizations should avoid Outsourcing security risks which emerge from providing security services to the customers through open environments or malicious behaviors which the security providers at Outsourcing companies may carry out. For this problem we propose a ne...

While logistics services have become a significant source of competitive differentiation between firms, significant challenges exist relative to developing logistics service offerings for global business customers. Diverse regulations across borders, longer lead times, and increased transportation costs all add to the difficulty of managing logistics services internationally. As a service offer...