There has ben a major push by firms to seek certification to the International Quality Standards ISO 9000. This heightened interest is not without problems as many managers have misunderstood the value of seeking ISO 9000 certification. A review of the literature revealed a major gap in research in this area of quality management. Therefore, the aim of this study is to examine the role of the n...

The approach presented in this paper helps companies to systematically evaluate whether a restructuring of a production is desirable or the optimization of the production processes in the current structure should be preferred. Based on the results the companies’ decision for or against restructuring the production will be facilitated.

The present study examined whether a training model that focuses on consistent exposure to protocol procedure, self-evaluation, and intensive peer-review sessions could improve interviewers' ability to adhere to best practices. Law students (N = 19) interviewed 5- to 10-year-old children on a weekly basis as part of a semester-long forensic child interviewing class. They transcribed their inter...

The purpose of this study is to analyze the design and implementation of CPI in the bank, to identify the benefits and develop a better understanding of CPI impact on banking competitiveness, to build processing bank system (PBS) effectively. The study analyzed and improved the CPI theoretical from some aspect of the core ideas, theoretical system, and its applications. Then it proposed a conce...

This study analyzes the relationship between the implementation and information disclosure of environmental continuous improvement (e-CI) in sustainable supply chain management. The analyzed data relates to e-CI delivered from 19 manufacturing industry types in Japan. A degenerated Charnes-Cooper-Rhodes model, a proposed model for data envelopment analysis, is also used for the analysis. The ob...