We postulate that the relationship between a customer and a recommendation agent (RA) in agent-mediated electronic commerce will affect customer trust in an RA and RA adoption. The relationship between a customer and an RA is a relationship of representation and delegation, which is personal and close. Our research model conceptualizes that both internalization and familiarity will affect custo...

In recent years, sustainability has become increasingly important in a company's image. Customers are becoming more environmentally conscious and demanding that the companies they do business with also taking steps to reduce their environmental impact. By adopting sustainable practices, can demonstrate commitment positively impacting world building customer trust. This scientific article aims c...

Workload management, a function of the OSf390" operating system base control program, allows installations to define business objectives for a clustered environment (Parallel SysplexTM in OSl390). This business policy is expressed in terms that relate to business goals and importance, rather than the internal controls used by the operating system. OSf390 ensures that system resources are assign...

As an effort to identify the underlying determinants of willingness pay, this study seeks examine brand image, customer trust, and loyalty that impacts directly on pay during 2020 COVID-19 pandemic time frame. This also impact trust image towards though indirect frame.
 Using a convenient sampling method, someone who ever bought some sports apparel were selected as sample. Out 230 distribu...

Due to the rapid growth of the internet in conjunction with the information overload problem the use of recommender systems has started to become necessary for both e-businesses and customers. However there are other factors such as privacy and trust that make customers suspicious. This paper gives an overview of recommendation systems, the benefits that both the business and the customers have...

The current study analysed success factors and obstacles perceived by young working aged customers that influence online purchase processes especially in financing business. Earlier literature lists several success factors such as time saving, time and place independence, trust, security and peer evaluations. However, online financing business has received only little attention so far. Therefor...

Small and Medium Enterprises (SMEs) Customer Loyalty can be created through customer trust value. In this study, specifically discusses the loyalty of customers at PT. Bank Rakyat Indonesia Cilegon Branch Office. This study aims to determine effect two independent variables, namely variable value on dependent variable, (SMEs). The method data collection in is use a questionnaire, observation do...

Authenticity of the user is the major issue in today’s internet applications such as online transaction. Password has been the most used authentication mechanism which is subjected to online attacks. Due to unavoidable hacking on the internet, it is difficult to trust the User Identity on the internet. To solve this problem this paper proposes a BIOMETRIC based Visual Cryptography scheme to add...