Next generation network (NGN) phone company is handling telecommunication and media services in rural and sub-urban areas. In order to ease the replication process and to encourage entrepreneurship development through franchise package, ERP system needs to be deployed. Considering the widely available choices of ERP systems to date and the multi criteria decision making nature of selecting ERP,...

A key success factor for a successful company in a dynamic environment is effective and efficient information technology (IT) supporting business strategies and processes. Organizations that successfully align their business strategy and their IT strategy outperform their non-aligned peers (Chan et al., 1997). In recent surveys IT executives consistently name IT to Business alignment their top-...

Outsourcing of business processes and information technology (IT) operations is an important trend in large and middlesized organizations. However, outsourcing could affect the organization’s ability to align its IT with business strategy and operations. This article reports a qualitative study into the relationship between IT outsourcing (ITO) and business and IT alignment. It aims to provide ...

A key success factor for a successful company in a dynamic environment is effective and efficient information technology (IT) supporting business strategies and processes. Organizations that successfully align their business strategy and their IT strategy outperform their non-aligned peers (Chan et al., 1997). In recent surveys IT executives consistently name IT to Business alignment their top-...

The continuous alignment of organizational processes with an organizations’ business strategy is a key factor to its success. This paper reports on the application of the i* framework to support the continuous alignment of corrective software maintenance processes with the strategic goals of a Software Design Maintenance Organization at Ericsson Marconi Spa. Using the i* modeling framework, ali...

Alignment between business and IT functions is a critical yet unsolved problem of many organizations. Despite considerable amount of research devoted to address this issue, the quest for alignment remains challenging, particularly in light of the rapid and widespread digitization of the business world. This paper argues that a research-practice gap exists in the alignment field, and that academ...

Strategic alignment is a conviction that is considered extremely important in understanding how organizations can apply their arrangement of information technology (IT) into substantial boosts in achievement. To attain alignment advantage, Information Technology Infrastructure Library (ITIL) prepares a framework of best practice approch for IT Service Management in all countries and Control Obj...

What is the role of organizational readiness and IT business alignment in the adoption process of an ITsupported interorganizational linkage (IOL)? In this paper, we claim that achieving a proper level of organizational readiness is crucial for the successful adoption of IOL. We thus focus on intraorganizational factors that potentially impact the effectiveness of preparatory activities towards...