OBJECTIVE Conduct a formative evaluation to inform the implementation of 'Empowering Patients in Chronic Care' (EPIC), an evidence-based interdisciplinary group medical appointment intervention to improve collaborative goal-setting in patients with treated but uncontrolled diabetes. DESIGN The formative evaluation involved qualitative, in-depth interviews with clinicians, structured according...

Gate and yard congestion is a typical type of container port congestion, which prevents trucks from traveling freely has become the bottleneck that constrains productivity. In addition, urban traffic increases uncertainty truck arrival time additional costs. More more terminals are adopting appointment system (TAS), tries to manage arrivals evenly all day long. Extending existing research, this...

PURPOSE The purpose of this study was to determine if there is a correlation between the time in advance an appointment is scheduled and the no-show rate. METHODS This was a cross-sectional study conducted in an outpatient ophthalmology clinic. Appointment data were analyzed for 51,529 ophthalmology appointments in the computerized scheduling database during a 12-month period. RESULTS The a...

BACKGROUND Managing patients' requests for appointments is an important general practice activity. No previous research has systematically observed how patients and receptionists negotiate appointments. AIM To observe appointment making and investigate patients' and professionals' experiences of appointment negotiations. DESIGN OF STUDY A qualitative study using participant observation. S...

OBJECTIVE To determine whether text mining can accurately detect specific follow-up appointment criteria in free-text hospital discharge records. DESIGN Cross-sectional study. SETTING Mayo Clinic Rochester hospitals. PARTICIPANTS Inpatients discharged from general medicine services in 2006 (n = 6481). INTERVENTIONS Textual hospital dismissal summaries were manually reviewed to determine...

Thank you for taking time to read this draft. This paper was presented at MPSA this year and I wish to develop it into my prospectus. My work uses China as a case to study how authoritarian regimes design the personnel system to manage intergovernmental relationship and sustain their rule. I will greatly appreciate any thoughts on how the paper can be improved. In particular, I look forward to ...

We consider queueing systems where a finite number of customers arrive over time to a service system, consisting of either a single or multiple servers. The arrival of customers is driven by appointments, with a scheduled appointment time associated with each customer. However, customers are not necessarily punctual and may arrive either earlier or later than their scheduled appointment times. ...

BACKGROUND Achieving high rates of adherence to antiretroviral therapy (ART) in resource-poor settings comprises serious, but different, challenges in both the first months of treatment and during the life-long maintenance phase. We measured the impact of a health system-oriented, facility-based intervention to improve clinic attendance and patient adherence. METHODS This was a quasi-experime...