Organizational safety culture has been a focus of research in sociotechnical systems, such as civil aviation, as organizational factors have been increasingly noted as contributory to accidents. The aim of the present study was to validate the Commercial Aviation Safety Survey (CASS), developed at the University of Illinois, in the context of Chinese flight operations. Two specific goals of thi...

In large airlines, the planning and scheduling of aircrafts and crews is a very important operation. It starts from the analysis of the customers’ demands, passes the stages including timetable construction, fleet planning, and crew pairing, finally ends up with crew rostering. During the past decades, researches had been focused on two complex problems: crew pairing problem and crew rostering ...

We investigate the tradeoff between aircraft capacity utilization and on-time performance, a key measure of airline quality. Building on prior theory (Porter 1996, Schmenner and Swink 2004) and empirical work (Lapre and Scudder 2004) we expect that airlines that are close to their productivity or asset frontiers would face steeper tradeoffs between utilization and performance, than those that a...

Monitoring customer satisfaction in the airline service industry is critical for improving quality and meeting consumer expectations. Modern comprehensive of measurement tools offer firms information about how consumers perceive their It vital to assess transportation, which becoming more popular comparison other modes resulting increased competition. Businesses should know clients well make ad...

In Phase IV of the human factors program, two distinct projects have been undertaken. The continuing involvement with Continental Airlines and SUNY at Buffalo on workcard design has now produced a portable computer-based system. This combines the successful improvements to the paper-based workcard (Phase III) with the advantages of a hypertext system allowing multi-level access to documentation...

In most airlines, crew costs are the second largest direct operation cost next to the fuel costs. But unlike the fuel costs, a considerable portion of the crew costs can be saved through optimized utilization of the internal resources of an airline company. And the saving is largely realized through solving the crew pairing problem. This paper aims to give a brief review of the fundamental crew...

Predicting flight delays has been a major research topic in the past few decades. Various machine learning algorithms have used to predict short-range horizons (e.g., hours or days prior operation). Airlines develop schedules several months advance; thus, predicting at strategic stage is critical for airport slot allocation and airlines’ operation. However, less work dedicated phase. This paper...

State aid for airlines around the world has been a common practice during COVID-19 pandemic, as air transport was one of sectors most heavily affected. This study analyzes 27 cases state to EU between 1 March 2020 and 30 September 2021 with total amount €31 billion. The information obtained from area competition European Commission (EC), which is entity responsible final approval. Results indic...