O serviço público estará sendo adaptado às novas entregas, agora no ponto de vista do usuário pagador impostos. Adaptativos ocorrerão nas plataformas atendimento internas e externas, impondo estudos pela melhoria nos processos. A proposta é responder: como poderia aplicar a metodologia DMAIC em um front-office na inovação da prestação serviços governamentais? objetivo geral aqui estudar projeto...

Abstract Propagation, development of technologies and increasing customer demands switch the approach existing work in industries. To overcome barricades, six-sigma DMAIC (define, measure, analyse, improvement, control) is trendy along with being advantageous. This decreases variation set up way for gradation manufacturing companies. paper contains Six-Sigma that was used to decrease process in...

In the current era, business is experiencing very rapid development, one of which smartphone assembly industry. With high demand for smartphones from public, companies will compete to be able produce quality with predetermined standards and specifications. Quality control needed by company maintain products it produces. It known that company's production target 99.50%. However, this has never b...

Primary data was gathered from a group of stakeholders through direct interviews or online chat for those who are unavailable such interviews. The objective this research is to find the root problem that occurred during 2020 HCTS as virtual event held by Sun Eater, followed proposal alternative solutions said problems. collection done with qualitative manner help in-depth personnels. main found...

El presente artículo tiene como objetivo describir en detalle el estado del arte de la metodología seis sigma; cual se caracteriza por 5 etapas: definir problema o defecto, medir y recopilar datos, analizar mejorar controlar (DMAIC), esto con fin disminuir los índices desperdicio exceso sector cerámico Cúcuta, Norte Santander. En existen diferentes herramientas para control calidad, donde empre...