Low hardware costs and high staffing costs have resulted in an increase in public information and transaction kiosks. Ticket vending machines are one important subset of such kiosks. These machines must offer efficient service with zero tolerance for human error, require no user training and be accessible to a wide range of users. This study evaluates the user experience of the Taiwan high spee...

A Chinese Auction is one of the most popular mechanisms at charity or other fundraising events. In a Chinese Auction, bidders buy lottery tickets, which are essentially chances to win items. Bidders may buy as many tickets as they like, and bid them on any item(s) they want by placing them in a basket or other container in front of the item(s) they are trying to win. At the conclusion of biddin...

We consider a two-period airline yield management problem where customers may act strategically. Specifically, we allow for the possibility that a customer may decide to defer purchase in the hope that a ticket cheaper than those currently on offer will become available. We also allow for the possibility that some customers will buy a more expensive ticket if the cheaper tickets are not availab...

Trusted Computing is a security base technology that will perhaps be ubiquitous in a few years in personal computers and mobile devices alike. Despite its neutrality with respect to applications, it has raised some privacy concerns. We show that trusted computing can be applied for service access control in a manner protecting users’ privacy. We construct a ticket system, a concept at the heart...

Predicting attendance at events is important for efficient facility management and marketing to maximize crowds. Most work date conducted the aggregate level; however, large crowd size being predicted often means individual decisions are masked. In many markets, increased nonattendance by season ticket holders (STHs) reported, which troubling given they have prepaid expected be highly loyal. To...