∗This work has been partially supported by a CNET-FRANCE TELECOM grant 95

The concept of psychological contract has become well-Known in the field HRM, added to Talent Management, which an important and emerging topic where HR practitioners recognized its importance understanding employment relationship became keen analyse it. Since Telecom sector, especially private one, is one biggest markets Egypt with a large number talents, it conduct study analysing workforce. ...

In every industry, customers are crucial. Customer churn can have a variety of effects and negative influence on sales. Analysis forecasting customer turnover must be key component any business. We will analyze forecast in the telecom industry our study. The study consumer behavior is crucial for telecommunications sector order to identify those who most likely cancel their subscriptions. Becau...

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Following the recommendation of the project technical reviewers, Mr. Rick Reed and Mr. Svein Hallsteinsen, to more explicitly take into account the established modelling languages in the telecom domain, this document consolidates information of relevance and establishes the relationship of Model Drive Architecture (MDA) and the Unified Modelling Language (UML) to the telecom languages. The lang...