The current economic and social environment is pushing governments to transformational change in order to meet increasing public expectations of public-sector value and cost effective outcomes. Modern information and communication technology (ICT) has shown its potential to enable government service availability and delivery, but governments are relying on their agencies to create their own val...

Applications for e-Government should be developed based on user-centered design. In the late 1990s, one-stop-service by governments became popular. In Japan, the e-Government service was promoted by priority policy programs since 2001. However, there have not been sufficient achievements. Many ministries in the central government developed Web applications with a lack of usability. On the other...

This spring the US Congress proposed devastating cuts to the e-Government Fund, an essential source of support for data.gov, usaspending.gov and a variety of other vital resources in the US Gov 2.0/Open Data space. Sunlight was at the front lines of the fight to stop those cuts. In the process we learned important lessons about how the crisis arose, how it could be stopped, and what it means fo...

The purpose of this chapter is to examine the implementation of the Workplace Relations Act 1996 (Cth) (the ‘WR Act’) and the potential impact of the Workplace Relations Amendment (Work Choices) Act 2005 (Cth) (the ‘Work Choices Act’) within the Australian Public Service (‘APS’) — where the Coalition government has the greatest opportunity to influence the working conditions of its own employee...

*David S. Johnson is with the U.S. Bureau of Labor Statistics. Timothy M. Smeeding is the Maxwell Professor of Public Policy at Syracuse University. The opinions and conclusions are solely those of the author and should not be construed as representing the opinions or policies of SSA or any agency of the Federal Government or of the Center for Retirement Research at Boston College. The authors ...

one of the features of democratic political systems is its accountability to respond their own responsibility. the media as a powerful element of civilization affecting public thoughts plays an important role in government responsiveness. to achieve this goal, the present study tries to investigate the effect of media on the improvement of the accountability of the government agencies. the stat...

For the last decade e-government research has underlined the importance of an external user perspective in public e-service development and there have been numerous attempts to provide guidance and directions for government agencies in this matter. Individual research studies show little progress in this matter, but a more generalisable picture of the current state of external user inclusion is...