Intelligent data analysis is used in multiple domains to find new insights in data that has not been known before. Among others, intelligent data analysis is used in the healthcare sector to analyse patient and process data for discovering conclusions and supporting the decison-making process. Besides this, Semantic Web Technologies are currently finding new and broader application areas, inclu...

In a typical healthcare setting, specific clinical care pathways can be defined by the hospitals. Process mining provides a way of analyzing the care pathways by analyzing the event data extracted from the hospital information systems. Process mining can be used to optimize the overall care pathway, and gain interesting insights into the actual execution of the process, as well as to compare th...

Software process improvement aims at improving the development process of software systems. It is initiated by process assessment identifying strengths and weaknesses and based on the findings, improvement plans are developed. In general, a process reference model (e.g., CMMI) is used throughout the process of software process improvement as the base. CMMI defines a set of process areas involve...

The concept of process capability was proposed in early 1970 with the introduction of ‘capability ratio’ by Juran, a world known quality expert. Thereafter almost 40 years have been passed and many indices such as Cp, Cpk and Cpm were developed for measuring process performance. However, many researchers, for example, Kotz and Johnson [1-2] raised concerns about the application of the diversifi...

The construction of business process models has become an important requisite in the analysis and optimization of processes. The success of the analysis and optimization efforts heavily depends on the quality of the models. Therefore, a research domain emerged that studies the process of process modeling. This paper contributes to this research by presenting a way of visualizing the different s...

There is considerable interest in “re-engineering” business processes to take up the opportunities provided by information technology. The tools used in traditional data modelling and other forms of systems design have been adopted for use in analyzing processes. However, this adaptation is inadequate. This paper describes a method Process ANalysis Network (ProcessANN) that has been designed sp...

The purpose of this research is to comprehend the different dimensions of the concept of lean in order to identify activities proportionate to the economic, cultural and organizational conditions in the industrial environment of the country, which regarding them, the position of the focus company was measured in the direction movement of leaning. This research was conducted among 15 experts and...