This paper examines firms’ product policies when they sell an add-on (Internet service) to a base good (hotel rooms) under vertical differentiation (fourvs. three-star hotels). Theoretical analysis uncovers the differential roles of add-ons for vertically differentiated firms. A firm with higher base quality always sells an add-on as optional so that higher-taste consumers self-select to buy it...

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Get-up-and-go Hospitals and Hotels Don't get me wrong, I am all gratitude as a patient, a congenital insomniac, and love things going on at night. We live in times of financial entrepreneurism. Thatcherism rules. At the moment there is little hint of extension into the tourist industry on the part of hospitals. This could be changed a bit. John Burton delicately touched on the subject in this j...

For each hotel, we have the following information: ? Name: the name of the luxury hotel; ? Total of negative words (criterion 1): the total number of negative words in all the comments given by the clients of this hotel. (criterion to be minimized); ? Total of positive words (criterion 2): the total number of positive words in all the comments given by the clients of this hotel. (criterion to b...

As the Western Australian hotel sector continues to look for new opportunities, people with disabilities are being acknowledged as a consumer group with considerable revenue earning potential. The authors report on findings from the initial stages of a threepart methodology aimed at investigating current awareness of and provision for the disability issue within the Western Australian hotel sec...

This article analyzes the applicability of sources international law and principles of law in investment arbitration, through notorious change point view the ICSID foreign panels, matters applicable law, with a special period change between 2000 2010 between Wena Hotels (2000-2002) Total (2010) awards, a trend which extends to present , ICSID arbitral proceedings have increasingly decided apply...

The purpose of this study was to explore the impacts of: knowledge management, Senior Managers, staff, technology, consensus, service customization, and integration, as the factors effecting Customer Relationship Management (CRM) implementation in Parsian International Hotels. In this study the population was composed of Parsian Hotels managers and experts. Due to their small number (n=53), cen...

In 2019, Sri Lanka introduced two policies that referred to food waste and the need reduce it. To understand key stakeholders’ readiness in this context, study analyzed perceptions of private public sectors Colombo (open markets, supermarkets, hotels, restaurants, canteens, caterers authorities). Interviews were carried out with operational managers officials, as well other stakeholders who hav...

This case illustrates skin lesions in a traveler staying in a hotel bed infested with tics. Although infestation of hotels with bedbugs belonging to the Cimex genus is a growing problem worldwide, tick infestation has never been reported before.