This article describes an efficient and effective way to apply the PDCA (Plan-Do-Check-Act) method in design process meet quality stakeholders’ expectations. Through case study of developing a smart workstation train workers assembly with target reduce defects improve management task, paper explores main barriers success factors for cycle implemented complex improvement projects. A prototype ne...

This paraphrased quote from the former president of the Institute of Healthcare Improvement Donald Berwick eloquently clarifies that we need to compare ourselves in order to optimize the outcome for our patients. In our view this is only the first step in quality improvement. In many countries intensive care units (ICU) quality registries exist for benchmarking.(1,2) The first step in the impro...

The purpose of the study is to systematize modern ideas about principles and processes corporate social responsibility (CSR) in quasi-public sector. Methodology - formalized methods for analysis literary sources contextual analysis, deduction, adaptation method. Originality / value research . Research represents companies sector Republic Kazakhstan, since it allows eliminate existing gaps knowl...