This research investigates the roles of sense of self-worth, in-role behavior, and organizational citizenship behavior in supporting individuals’ knowledge sharing behavior, by incorporating a motivational aspect into the theory of reasoned action. Structural equation modeling analysis of survey data from a group of 116 Information Systems personnel revealed that two variables (i.e., sense of s...

This research examines the effects of job insecurity on three outcomes: job attitudes (satisfaction), work behaviors (organizational citizenship behavior and deviant behavior), and negative emotions (anxiety, anger, and burnout). A total of 320 U. S. managers responded to a self-report electronic survey. Additionally, two independent referees have analyzed and rated a subset of the sample of ma...

nowadays, with increasing service industries, service marketing and service quality have become an important challenge to organizations. the attempts of organizations in this situation are witnesses to this matter. in the past years, the organizations tried to reach service quality appropriation and satisfaction of self-external customers by concepts and approaches of external marketing. one of...

background & aim: organizational citizenship behavior (ocb) is a voluntary, organizationally desirable action that is not part of the employee’s formal job requirements. job satisfaction and stress can affect mental health of midwives, and investigating the relationship between these variables can improve the quality of healthcare services. this study, therefore, was conducted to identify the r...

Little is known about the effects of the level of fulfillment of the IT professional’s psychological contract on their innovative work and organizational citizenship behaviors. Using psychological contract and social information processing theories, this article proposes to answer the research question: How does the level of fulfillment of the IT professionals’ psychological contract affect the...