Knowledge used by maintenance engineers (MEs) in resolving a software maintenance (SM) activity is crucial for any organization. Given this criticality of knowledge, attention must be paid to the effective management of knowledge. One of the major challenges to this is to be able to capture the knowledge and thought processes used by MEs and disseminate it to other MEs. Our paper provides a pra...

The building blocks of Knowledge Management include a range of activities, from the initial identification of knowledge goals to the maintenance and evaluation of knowledge repositories. An area of particular concern within the Knowledge Management cycle lies in the capture of knowledge. Soft issues such as cultural resistance and individual self-interest form considerable barriers to knowledge...

Aurora Vizcaíno , Jesús Favela, Mario Piattini Grupo Alarcos,Escuela Superior de Informática, Ciudad Real (Spain) Cicese, Ensenada (México)

the national bridge stock of iran consists of about 330,000 bridges, of which around 50% are older than 30 years. since 2010, iran road maintenance & transportation organization has started implementing a comprehensive bridge management system in order to manage this aged stock efficiently. to predict future conditions of bridge stock, a heuristic numerical method is presented. this methodology...

Different proposals exist to represent the software maintenance process. However most 15 of them are very informal or too focussed on a specific goal. We have developed a semi-formal ontology where the main concepts, according to the literature related to 17 software maintenance, have been described. This ontology, besides representing static aspects, also represents dynamic issues related to t...

forest roads are basic infrastructures for management of forested areas. sustainable management of roads depends on regular and timely forest road maintenance. road inventory is as an important tool to recognize the needs of roads and do corresponding correction operations. gis can be a powerful tool for acquirement, analysis and management of data in road management. the purpose of this study ...