ISM is a well-proven strategy for analyzing the synergic influences of various attributes to the overall system under study. The unique feature of ISM is that it analyzes the attributes based on their driving power and dependence. In the current study, the ISM has been developed for a leading telecom service provider operating in various global regions having their head quarters in India. The h...

India has emerged as one of the fastest growing telecom markets in the world and witnessed a telecommunication revolution in the last two decades. In the recent time, the Indian telecom industry is experiencing a major transformation with stagnating revenues, declining ARPU’s, and stiff competition, which is overall impacting its performance. The present study seeks to explore the future growth...

Intention of the study was to quantitatively analyze the factors based on which telecom service providers can formulate strategy to satisfy customers to get an edge over the competitors. And we will see how Business Process Management and Re-engineering might play the role of a weapon to Indian Telco service providers. The elements of the business processes of the Telecom domain, which affect c...

Convergence is a hot topic in the communication industry. The wide spread popularity of IP Multimedia Subsystem (IMS) is a clear indication that independent networks will be integrated into a single IP-based infrastructure referred to as Next Generation Networks (NGN) in the near future. The services, network architectures and traffic pattern in NGN will dramatically differ from the current net...

Due to the convergence of voice, data, and video, today’s telecom operators are facing the complexity of service and network management to offer differentiated value-added services that meet customer expectations. Without the operations support of well-developed Business Support System/Operations Support System (BSS/OSS), it is difficult to timely and effectively provide competitive services up...

It finally happened to me: I was sued for malpractice by the family of a patient who had died suddenly. My inner turmoil in the aftermath of this traumatic event affected me deeply. While I was an experienced family doctor dedicated to patient-centered medicine, the event challenged my customary approach to my patients. I share three vignettes from my practice that describe my inner dialogue bo...

In an interesting Turkish retrospective study, conducted between 2012 and 2015, involving 1510 adults, Kekilli et al.[1] tested triple therapy (lansoprazole 30 mg b.i.d., clarithromycin 500 mg b.i.d., and amoxicillin 1 g b.i.d.), bismuth group C (lansoprazole, clarithromycin, amoxicillin, and bismuth subsalicylate 524 mg b.i.d.), and bismuth group M (lansoprazole, amoxicillin, metronidazole 500...