Knowledge work depends, almost by its very definition, on the use of information and data. Large amounts of information resides in the form of so-called “unstructured data” available in large organizations. Thus, leveraging available content in the knowledge processes in large organizations has been identified as an important opportunity. Many see content as a strategic element in the processes...

Although there is a growing body of literature on the link between innovation and knowledge processes little is known about the dynamics of this relationship within complex organizational networks. In this paper, we first present an overview of the current literature on the knowledge innovation link. We also present the results of an in-depth case study within a network of European advanced tec...

The domain of Knowledge Intensive Process Improvement (Knowiπ) will be considered in this paper. For the improvement of knowledge intensive processes (KnowiP) we suggest Genetic Algorithms (GAs). The representation needed by the GA depends on the modelling language of KnowiPs. We will use Petrinets for the process modelling and then use the incidence matrix of the corresponding Petrinet as prob...

Agile processes emphasize operational system code rather than its documentation. Ironically, however, some traditional documentation artefacts come to support system-stakeholders interaction, which is another core aspect of agile development processes. In this chapter, the authors examine the relationship between system development and knowledge documentation. They develop an approach that enab...

This paper describes a principled approach towards creating an IT-support environment for knowledge workers. Starting in the analysis phase our approach paves the way for putting an intelligent assistant to work within a typical business process environment. Thereby, this support intelligence is centred around the interdependencies between documents providing the background knowledge and busine...

The new challenging business environment recognizes the exploitation of the intellectual capital as a critical business process. Furthermore the need of the modern organizations to utilize their knowledge assets that are employed for the achievement of performance is more than ever well justified. Our paper discusses an advanced KM system called MODEL Multimedia for Open and Dynamic Executives ...

6 Managerial implications – knowledge management applied in innovation processes _______ 9 6.1 Creating promising ideas______________________________________________________ 9 6.2 Developing powerful inventions _______________________________________________ 10 6.3 Launching successful innovations______________________________________________ 10 6.4 Generating innovative impulses ______________...

This paper presents an approach to automatically discovering the contexts that a knowledge worker is working in and the different types of actions the knowledge worker is executing across contexts. We formulate the two scenarios as two feature selection variations of a clustering problem. The proposed approach is evaluated using realworld data that capture knowledge worker workflow. We evaluate...

The success of knowledge-intensive organizations depends significantly on the degree of knowledge availability, knowledge transparency, knowledge structuring, and knowledge up-to-dateness. The research project DYONIPOS (DYnamic Ontology based Integrated Process OptimiSation) meets these challenges: DYONIPOS sets up a context sensitive, intelligent and agile assistant based on the development of...

Purpose – The idea that knowledge management can be a potential source of competitive advantage has gained strength in the last few years. However, a number of business actions are needed to generate an appropriate environment and infrastructure for knowledge creation, transfer and application. Among these actions there stands out the design of an organizational structure, the link of which wit...