The identification and analysis of the knowledge available in document form is a key element of corporate knowledge management. In engineering-intensive organizations, it involves tasks such as standard generation and evaluation, comparison of related cases and experience reuse in their treatment. No single information retrieval technique is likely to adequately deal with such tasks independent...

A key question for managers in knowledge-intensive firms is how to encourage knowledge flows and new knowledge creation between individuals. Research has demonstrated that relationships are critical to knowledge exchange, yet we know little about the specific characteristics of relationships that affect access to different types of knowledge. Additionally, while prior research has focused on re...

The purpose of this paper is to clarify the role of middle managers in knowledge management implementation toward improving organizational performance. Conceptually, this paper seeks to identify the direct relationship between middle managers role and knowledge management implementation. In addition, it seeks to identify the direct relationship between knowledge management implementation and or...

Objective The aim of this study is to offer appropriate criteria to evaluate effective dashboards for healthcare organizations. Method In a Delphi study, a team of information technology consultants were asked to determine a set of user interface requirements for evaluating, building or selecting the dashboard. In the first round, a list of main features or criteria to be used was determined ...

Moving towards more communication intensive organizations where work tends to become more mobile there is a growing need to support learning among knowledge workers. This paper reports on a study of a group of knowledge workers, working both closely together and sometimes geographically separated. The study was carried out in order to find out how and when learning took place and to identify ob...

Healthcare organizations are facing the challenge of delivering high quality services to their patients at affordable costs. These challenges become more prominent with the growth in the aging population with chronic diseases and the rise of healthcare costs. High degree of specialization of medical disciplines, huge amounts of medical knowledge and patient data to be consulted in order to prov...

The need for an effective management of knowledge is gaining increasing recognition in today’s economy. To acknowledge this fact, new promising and powerful technologies have emerged from industrial and academic research. With these innovations maturing, organizations are more and more willing to adapt such new knowledge management technologies to improve their knowledge intensive businesses. H...

In this article, we use Snell & Morris' (2021) new HR ecosystem framework to empirically examine strategic fit and alignment tensions for knowledge-intensive organizations professional knowledge workers. Rich data were collected through in-depth interviews with 75 members of faculty engaged in work Business Management Schools (B&M), the analysis strategy documents. The application enables us co...