Inter-organizational relationships are becoming an increasingly important source of competitive advantage and innovation. This study looks at these relationships in the context of inter-organizational R&D collaborations in the European automotive industry. Previous work led to the proposal of a competence based portfolio framework that explains the design of the inter-organizational architectur...

The purpose of this study is to provide a bifocal view of technology adoption from both organizational and network perspectives. It is based on a case study of a technology transfer tool which allows the exploration of the adoption process as users first engage with the tool internally within a technology transfer office and then externally with agencies using the same tool. It contributes a bi...

Digitization in the maritime industry is expected to transform businesses. The recently introduced mobile technologies in inter-organizational processes is an example of digitization in an industry which moves very slowly towards digital transformation. We focus on the influence of mobile technologies on control practices in inter-organizational processes related to coping with an engine failur...

Inter-organizational co-operation among networks of small and medium-sized enterprises (SMEs) is seen as an opportunity for these companies to hold their ground under the increased competition caused by global markets [1]. For the analysis of this complex topic the Institute of Computer Science and Social Studies (IIG) of the University of Freiburg, Germany, developed a theoretical, hypotheses-...

The purpose of this paper is to determine whether an existing organizational knowledge management framework could be utilized in an inter-organizational domain. We selected the threefold KM framework developed by Holsapple and Joshi (2000; 2002). This framework has been well tested and provides clearly defined elements to examine the influences on knowledge management and knowledge sharing in a...

This paper presents an empirical investigation of a Social CRM performance model within an organizational perspective. A constraining factor regarding the implementation of Social CRM and the achievement of its objectives is the lack of an appropriate performance model. Little research has been conducted on a corresponding holistic approach and on the development of formative performance constr...