The current study examined how the emotional labor strategies of deep acting and surface acting directly influence emotional exhaustion and turnover intentions, and indirectly impact actual turnover among a sample of bank tellers. Turnover data were collected from organizational records 6 months after participants responded to a survey that measured emotional labor strategies, emotional exhaust...

By conducting a structural equation modeling analysis, the present study tested a model of entrepreneurial intentions. We examined the effect of motivational factors and entrepreneurial exposure on students’ intentions to new venture creation through the mediating role of work attitudes and self-efficacy. Data were collected among 171 undergraduate students from three universities. On the one s...

The current research investigated whether people’s issue-specific moral and religious convictions had distinct or redundant effects on their intentions to vote in the 2008 presidential election. Participants reported their levels of moral and religious conviction about the issue that they perceived as most important to the 2008 presidential election and their intentions to vote. Results indicat...

How do people turn their intentions into behavior? This mirac1e is c1arified in the present chapter by analyzing how if-then planning (i.e., implementation intentions; Gollwitzer, 1993, 1999) supports the translation of intentions into actions. In addition, wewill examine how if-then plans should be worded best to maximize their effectiveness. Subsequently, we will address the importance of the...

This study aims to explain how value co-creation, between customers and companies, and key aspects of trust combine to influence customers’ purchase intentions in social commerce. Value co-creation is decomposed into two attributes, behavioral alignment, and empowerment and control, while trust is measured through the aspects of trusting beliefs, institutional trust, and disposition to trust. I...

BACKGROUND Depression increases the risk of disability pension and represents a health related strain that pushes people out of the labour market. Although early voluntary retirement is an important alternative to disability pension, few studies have examined whether depressive symptoms incur early voluntary retirement. This study examined whether depressive symptoms and changes in depressive s...

Implementation intentions are if-then plans that spell out when, where, and how a set goal has to be put into action: If situation x is encountered, then I will perform behavior y!, thereby linking a critical situation with a goal-directed behavior. Over the last fifteen years, implementation intentions, as compared to simple goal intentions (I intend to reach z!), have demonstrated their effec...

The present research compared the in-group-focused emotions of pride, guilt, and anger as predictors of three environmental intentions. In two scenario studies we manipulated the in-group’s responsibility for environmental damage or protection. In-group responsibility for environmental damage increased participants’ guilt and anger, whereas in-group responsibility for environmental protection i...

Numerous studies indicate that focusing on one’s important values or attributes, a process known as self-affirmation, facilitates forming intentions to change one’s behaviors in selfthreatening domains. However, little is known about the mechanisms that underlie these effects. The present study tested the pre-registered hypothesis that self-affirmation increases intentions to change health-rele...

This study examined the role of emotion and relationship satisfaction in shaping attributions about a partner's intentions in couple interactions. Using video recall, participants (N = 156 couples) reported on their own and their partner's intentions and emotions during affective moments of a discussion about an upsetting event. Links were found between relationship satisfaction and factor-anal...