From its origins in the 18th century, Indian banking sector has come a long way. The financial revolution resulted introduction of ATMs, debit and credit cards, NEFT, RTGS, internet banking, among other things. However, technological developments around world have put pressure on to use better technology. This paper focuses Uttarakhand Gramin Banks’ innovative services efforts made uplifting ru...

Banks deal with people’s most liquid asset (cash), and run a country’s economy. The banking system in India is significantly different from that of other nations because of the country’s unique economic, social and geographic characteristics. India has a large population and land size, a diverse culture, and extreme disparities in income, which are marked among its regions. There are high level...

Online payment is a trend that gaining momentum globally. As result of digitisation, the advent online banking has increasingly made its way into modern marketplace, serving not only customers but also corporations. The primary data were gathered from 287 participants. Stratified random sampling was used. Structure Equation Modelling (SEM), reliability, convergent, discriminate validity and mod...

E-banking has become a new way of doing business and an important alternative for many banks and their customers. The acceptance of e-banking is affected by several factors, including the personal attitude of the users that influences normality and the context in which it is used. This study examines 150 customers of four major banks in Brunei Darussalam to explore the behavioral intent of the ...

Banks in low-income countries are launching e-banking services such as Internet banking, SMS banking, ATM banking, card banking, point of sales (PoS) and mobile banking. Among these planned services, ATM is the most matured service in many private and state owned banks in Ethiopia. ATM is a recent phenomenon in low-income countries (Olatokun & Igbinedion 2009; Alaba, 2011), and is still being i...

The study focuses on the Innovative services provided by the banks as mobile banking, phone banking, card banking, internet banking and inter-branch banking. The study analyse the satisfaction level, usage period and user rate of account holders while using these innovative banking services. The study also focus on the inter relationship between the groups and with in the groups. The broad obje...

Marketing Communication becomes increasingly necessary in today’s competitive environment. It becomes mandatory for the banks to think seriously about how they can compete effectively with other financial institutions. This has led them to pay due importance to marketing communication strategies. Marketing Communication strategies perform two different functions i.e. attract the deposits on one...

Sound ALM practices ensure the stability and liquidity of banks, thus enhancing the profitability. ALM is a mechanism to address the risk faced by banks due to mismatch in assets and liabilities. In the context of India, banking industry is closely monitored and supervised by Reserve Bank of India (RBI). As a part of many norms to ensure the sound banking system, RBI also has come out with the ...