One of the hottest challenges in the digital government arena is the capability of providing good quality services to citizens. The critical issue is that for a given service a citizen usually interacts with a single provider, even if service supply and management requires coordination and cooperation among many autonomous organizations. This means that a single user request spreads in the unde...

Local governments play a critical role in delivering services to the public. Over recent decades scholars have begun to empirically examine the relationship between the management and performance of local governments, locating this in economic, contingency and resource-based theoretical frameworks. In this study, we undertake a comprehensive assessment of what is currently known about the manag...

and participants in a seminar at the American Enterprise Institute for suggestions and comments on earlier drafts. I also thank Mary Barth of OMB and Geoff Lubien of DRI for providing forecast data from their respective organizations, and the Burch Center for Tax Policy and Public Finance for financial support. Any views expressed are my own, and not necessarily those of any organization with w...

Though policy makers and governments are interested in understanding the impacts of eGovernment on national performance, there are relatively few empirical studies that analyze this aspect. Using secondary data from 99 countries and the IT impact literature as the guiding theoretical perspective, we first examine the impact of e-Government on first order government efficiency parameters (resour...

This paper shows how to evaluate the performance of managed portfolios using stochastic discount factors (SDFs) from continuous-time term structure models. The approach addresses a bias in performance measurement, described by Goetzmann, Ingersoll and Ivkovic (2000) and Ferson and Khang (2002), that arises when fund managers may trade dynamically within the return measurement interval or hold p...

For e-government to succeed, government agencies must manage their records and archives of which the sheer volume and diversity necessitate the use of electronic record management systems (ERMS). Using an established business–technology alignment model, we analyze an agency’s strategic alignment choice and examine the outcomes and agency performance associated with that alignment. The specific ...

Usability of the e-government website is a crucial factor that should be considered for improving effectiveness, efficiency and satisfaction in services to citizens. In this study the effectiveness of e-government website will be measured using usability testing approach. The aim of this study is to support the mission of the government Website by evaluating the existing design of government We...

What is the relative importance of the contextual factors facilitating e-government and e-business development in a nation? What is the relationship between e-government and e-business in a nation? What is the relationship of e-government and e-business development in a nation with its environmental performance? These are the three research questions that we intend to address in this study. Spe...

Does information irrelevant to government performance affect voting behavior? If so, how does this help us understand the mechanisms underlying voters' retrospective assessments of candidates' performance in office? To precisely test for the effects of irrelevant information, we explore the electoral impact of local college football games just before an election, irrelevant events that governme...

Internet has become the favorable topic for numerous studies in the recent years. This research develops a conceptual model linking the use of Internet with e-government performance. The model identifies two organization factors that mediate the links between the use of Internet and e-government performance: organizational structure change and business process change. In this article, we focus ...