Dual distribution systems where firms simultaneously use vertical integration and market governance are widely used across diverse marketing contexts (e.g., restaurants, retailing, and industrial selling). A prominent example of dual distribution includes business format franchising, where firms, the franchisors, license operation of some of its units to franchisees while simultaneously owning ...

The aim of this paper is to test three theories for why firms introduce job rotation schemes: employee learning, employer learning, and employee motivation. The earlier literature has made use of either information about establishment characteristics or data coming from personnel records of a single firm. In order to improve upon this, we make use of a unique data set constructed by merging inf...

The research models the effect of firm characteristics and institutional environment on the implementation of technologies across a small or medium enterprise’s (SME) entire value chain. The approach is motivated by two research streams, namely diffusion of innovation and institutional theory. Firm characteristics are based on diffusion of innovation literature and the role of external parties ...

In this article, the authors strengthen the chain of effects that link customer satisfaction to shareholder value by establishing the link between satisfaction and two characteristics of future cash flows that determine the value of the firm to shareholders: growth and stability. Using longitudinal American Customer Satisfaction Index and COMPUSTAT data and hierarchical Bayesian estimation, the...

We evaluate the impact of firm-specific export subsidies on exports in Colombia. Using a twostage selection correction procedure, we obtain firm-specific predicted subsidy amounts that can be explained by the characteristics that determine the firms’ eligibility for government support and its amount. Drawing on the accounts of the discretionary allocation of subsidies in developing countries, w...

This paper investigates the patterns of within establishment wage inequality in four European countries (Belgium, Ireland, Italy and Spain). Using matched employeremployee data (ESES) we analyse the effects of work organization practices, pay policies, bargaining procedures and industrial relations arrangements on the pattern of wage differentials in the firm. The main findings suggest that bot...

Dual distribution systems in which firms use vertical integration and market governance simultaneously are widely used across diverse marketing contexts (e.g., restaurants, retailing, industrial selling). A prominent example of dual distribution includes business format franchising, in which firms (i.e., the franchisors) license the operation of some of their units to franchisees while owning a...

Most scientific studies on innovation deal with high-technology sectors, although medium-technology industries are still the most relevant contributors to employment and market shares in Europe. Based on three different methodological approaches (social network analysis, regression analysis and qualitative research), the importance of technology-specific, firm-specific and region-specific facto...

We advance the theory pertaining to IT governance and portfolio management. We specifically examine how the portfolio characteristics can influence IT investment allocation. We propose two portfolio characteristics – flexibility and diversity. We define the flexibility as the number of IT investment choice, and the diversity as the dissimilarity of IT investment choice. Using the Monte Carlo si...