We developed a novel computational framework to predict the perceived trustworthiness of host profile texts in the context of online lodging marketplaces. To achieve this goal, we developed a dataset of 4,180 Airbnb host profiles annotated with perceived trustworthiness. To the best of our knowledge, the dataset along with our models allow for the first computational evaluation of perceived tru...

In an ideal word, totally trustworthy software would provide an absolute guarantee that it will perform its required functions under all possible circumstances, will do so on time, and will never perform any actions that have hazardous consequences. In the real world, this hardly ever happens, since different software products have different degrees of trustworthiness. In this paper, we show ho...

With the increasing demands on software functions, the software systems are becoming larger and more difficult to be managed. The damages caused by system failures are more serious, so the software trustworthiness has become a focus that the international experts and scholars pay close attention to. In the paper, the intension of software trustworthiness has been discussed, and an evaluation me...

Perceivers' inferences about individuals based on their faces often show high interrater consensus and can even accurately predict behavior in some domains. Here we investigated the consensus and accuracy of judgments of trustworthiness. In Study 1, we showed that the type of photo judged makes a significant difference for whether an individual is judged as trustworthy. In Study 2, we found tha...

People rapidly and automatically evaluate faces along many social dimensions. Here, we focus on judgments of trustworthiness, which approximate basic valence evaluation of faces, and test whether these judgments are an overgeneralization of the perception of emotional expressions. We used a behavioral adaptation paradigm to investigate whether the previously noted perceptual similarities betwee...

The aim of this research is to advance both the theoretical conceptualization and the empirical validation of trustworthiness in mHealth (mobile health) information services research. Conceptually, it extends this line of research by reframing trustworthiness as a hierarchical, reflective construct, incorporating ability, benevolence, integrity, and predictability. Empirically, it confirms that...

Background: This study explored the role of collective-affirmation in attracting mass cooperation to motivate people to observe preventive measures during COVID-19. Method: Using a qualitative research design, a heterogeneous sample (N = 32) comprising postgraduate (n = 10) and doctorates (n = 22) was chosen and the data was collected through semi-structured interviews. The interview contents ...

Trustworthiness plays a key role in acceptance and adoption of software by the end-users. When maintaining long-living software systems, trustworthiness has to be addressed since trust of the end-user is volatile and can change over time. In this paper, we discuss the challenges regarding trustworthiness of long-living software systems. Trustworthiness should be considered in the whole life-cyc...