-This study seeks to examine, through empirical evidence, the relative explanatory power of three prospective models in predicting users’ continuous adoption of information system (IS). The three models include: Expectation-Confirmation Theory Model (ECTM, Model 1), the integration of ECTM with Technology Acceptance Model (TAM) (ECT-TAM model, Model 2), and a hybrid model integrating ECT, TAM a...

As the Indonesian government promotes cashless transactions, more and efforts are put to make people adopt keep using electronic money, including mobile payment (m-payment). The research focuses on investigating factors that influence people’s intention m-payment two robust theories in continuance intention: Technology of Acceptance Model (TAM) Expectation Confirmation (ECM). Despite robustness...

Organizations invest heavily in Supply Chain Management Systems (SCMS) expecting to receive the benefits claimed by software vendors and implementation partners. Reports suggest a growing dissatisfaction among client organizations due to an increasing gap between expectations and realization of SCMS benefits. This study presents a Benefit Expectation Management Framework for SCMS, based on the ...

The political system in which it is possible to observe the similarities and differences between groups for against presidential candidates based on processes of negotiation, mediation, conciliation arbitration around management administration Information Technologies Communication known as governance. This a growing phenomenon local or federal elections approach digital networks are exacerbate...

This study examines how the initially perceived product value affects a consumer’s purchase intention after he/she reads various tones of online reviews. It proposes that the associations among the initially perceived product value, the level of confirmation made by reading reviews and final purchase intention would differ across review tones that; 1) when the tone is extreme, the impact of con...

Recent technological trends such as cloud computing, wireless communication, and wireless sensor networks provide a strong infrastructure and offer a true enabler for health information technology services over the Internet. This system is based on the cloud computing environment, integrating mobile communication technology, context-aware technology, and wireless sensor networks to build a mobi...

This study presents a novel approach towards establishing online social connections using Facebook and NFC-enabled mobile phones. There is increasing convergence between users’ real life social networks and their online social networks, with online connections following actual social acquaintance and interactions. Accordingly there is a need to provide users with means of accessing and establis...

Unlike previous research which adopts simultaneous measures to examine customers’ satisfaction with the entire online shopping experience, this study examines two important stages of online buying behavior: ordering and fulfillment. The explicit consideration of the two stages acknowledges the fact that in an online environment, the two stages are distinct and there is a delay between the time ...

In this study, we treat the virtual community (VC) as one type of non-profitable organization and further explore its intellectual capital which help a VC attract more participants to generating better interaction in compare with other homogeneous VCs did. Integrating expectation confirmation theory (ECT) with capital constructs derived from intellectual capitals, explain the underlying motivat...

This paper extends the use of expectation confirmation theory through the development of a “socialness” construct, modeled as an antecedent of satisfaction. Personalization is introduced as an antecedent of socialness and satisfaction. The model is developed and tested using the corporate Web site of a large European utility and two rounds of surveys (n=3284 and n=2161 respectively). The result...