Stratejik İKY, kuruluşlarda sürdürülebilir rekabet avantajı sağlanması için insan faktörünün işletme süreçlerinde en önemli faktör olarak görülmesini önermektedir. Bu süreçler arasında işletmelerde uygulanan kalite mükemmelliği süreçleri de bulunmaktadır. İlk kez yapılan bu çalışmanın amacı Türkiye’deki EFQM modeli kullanımı ile İKY uygulamaları arasındaki ilişkinin araştırılmasıdır. uygulayan ...

An organization's performance can be led by implementing a management approach called "business excellence." However, the European Foundation for Quality Management (EFQM) and Malcolm Baldrige National Award (MBNQA) are two most well-known excellence models. Prior to Covid-19 outbreak, there was no significant crisis within decade that put those business principles test. This paper looks concep...

global changes, have created economic opportunities for entrepreneurship which want to own and operate businesses. entrepreneurship appears to be the most rapidly growing business sector in the world and may prove an important factor in the nation's economic growth. organization's need to entrepreneurship phenomenon, the emergence of the concept of a particular territory has led to co...

Ever since Confederations of Indian Industries (CII) has launched CII-EXIM Bank Business Excellence Award, adapted from EFQM Model, many organizations are challenging this award every year. Some organizations are also practicing Six sigma along with the Business excellence model. Six sigma approach has got many features that support Excellence model criteria. In fact, if both are harnessed toge...

Independent from branch of business, size, structure or maturity organisations need a management system to be successful. A lot of leaders of SME search for a suitable organisational concept for their business. The EFQM Excellence Model including RADAR seems for many leaders too complex. To deliver the thoughts of the model and RADAR to the responsible managers an efficient method was developed...