This paper explores the development of Supply Chain Management studies and identifies three eras: Creation, Integration, and Globalization. The study then focuses on the development of supply chain management in the integration era, and specifically on the identified gap in adoption of web based processes. Electronic Market places are introduced as one of the web based tools that can help with ...

BACKGROUND The course of alcohol consumption and cognitive dimensions of behavior change (readiness to change, importance of changing and confidence in ability to change) in primary care patients are not well described. The objective of the study was to determine changes in readiness, importance and confidence after a primary care visit, and 6-month improvements in both drinking and cognitive d...

Purpose – The purpose of this paper is to propose how to minimize the risks of implementing business process reengineering (BPR) by measuring readiness. For this purpose, the paper proposes an assessment approach for readiness in BPR efforts based on the critical success and failure factors. Design/methodology/approach – A relevant literature review, which investigates success and failure indic...

The papers in this minitrack focus around the strategic uses of convergent technologies that clearly dictate the need for organizational readiness. e-Business models, strategic partnership alliances, technology-focused solutions, staffing, and methodologies are all part of an evolving organizational model needed to capitalize on fast moving information technologies. Emerging technologies are ro...

E-filing is a new service launched in the year 2005 by the Malaysian Inland Revenue Board. This is in line with the government’s vision to leverage on the Internet technology in extending its services to the citizens and to further embrace the cutting-edge technology of the information age. Via this system, the citizens or taxpayers are able to complete an electronic application form and the ne...

Despite the potential advantages, customers sometimes are not ready to embrace new eservice because of insufficient understanding. E-service process presentations may facilitate customer learning; however, no scientific investigation has attempted to explore the effectiveness of such presentations in customer education and e-service adoption. Thus, this study intends to fill the research gap by...