Purpose – The purpose of this study is to propose and test a model designed to investigate the impact of job characteristics, employee satisfaction, and information sharing on two key indicators of quality service delivery, such as worker perceptions of their efficiency and customer focus. Design/methodology/approach – During the project, 9,060 employees of a large national telecommunications o...

Subject/Research problem Hospitals traditionally segregated resources into centralized functional departments such as diagnostic departments, ambulatory care centres, and nursing wards. In recent years this organizational model has been challenged by the idea that higher quality of care and efficiency in service delivery can be achieved when services are organized around patient groups. Example...

Local health departments (LHDs) across the United States deliver a range of essential public health services, yet little is known about the costs that LHDs incur in providing these services and the factors that may cause costs to vary both within and across health departments. This report first describes the variations in the costs of one core public health activity commonly provided by LHDs: f...

the purpose of this study barriers and challenges to the development of swimming in iran sports university has focuses on mental and physical health between students and academics. thus the existence of justice is essential to increase its quality in this critical environment. this study investigates distributive and interactive justice in athletic departments' countries universities. popu...

We develop comparative results for ratio-based efficiency analysis (REA), based on the decision making units’ (DMUs’) relative efficiencies over sets of feasible weights that characterize preferences for input and output variables. Specifically, we determine (i) ranking intervals which indicate the best and worst efficiency rankings that a DMU can attain relative to other DMUs, (ii) dominance r...

Digital transformation processes help integrate digital technologies across all the departments of organizations, as well to adopt technology rapidly in an organization. Enhanced organizational innovativeness, efficiency, and competitiveness might be among outcomes transformation. While could exploitative explorative nature, how such a impact flexibility organizations has not been extensively i...

SUMMARY. Among researchers, there is no established view on the structure of professional competence future specialists in general and doctors particular, regarding types competences that should be laid as its basis. This situation served basis for conducting an analysis effectiveness various communicative educational methods improving training master's students at university's clinical departm...

As educational institutions and their departments rapidly increase, a communication between their end-users becomes more and more difficult in traditional online management systems (OMS). However, the end-users, i.e., employees, teaching staff, and students are associated to different sub-domains and using different sub-systems that are executed on different platforms following different admini...