Background: Outsourcing is considered as one of the tools for organizational development and promotion of productivity by managers. In recent years, outsourcing of healthcare services has become significant. The aim of this study was to identify the most important factors influencing the decision making of outsourcing healthcare services.    Methods: This study is a combined study. F...

Growth in IT outsourcing is expected to remain high in the coming years as there have been widespread market claims that IT outsourcing can reduce firms’ costs by over 30 percent. The scope and range of IT outsourcing services are also increasing, as evidenced by the promotion of ASP (applications service providers), global outsourcing, software development outsourcing, and web and e-business o...

This paper employs four conceptual frameworks to assess IT outsourcing arrangements, i.e. core competencies, agency theory, transaction cost economics and partnerships. The frameworks are related to an empirical comparison of the public and private sectors within the United Kingdom, utilizing data from thirteen interviews conducted with IT managers from both sectors. The study suggest that each...

Conventional IS outsourcing does not always meet expectations, often because the company lacks control over the outsourced activity. Quasi-outsourcing collaboration, where the company transfers its IS personnel to a subsidiary, allows the company to maintain more control over the relationship than in conventional outsourcing. In this qualitative case study of two Finnish companies, differences ...

Tujuan penelitian ini adalah untuk memastikan bahwa pelaksanaan program outsourcing yang berjalan sebagai tujuan dan sasaran telah ditetapkan. Penelitian dilakukan di PT Elanusa Petrofin menggunakan strategi mengembangkan bisnisnya terutama distributor BBM. Kajian metode evaluasi pendekatan CIPP. Data diambil dengan pedoman wawancara, kuesioner studi observasi serta dalam analisis dokumen deskr...

What is the importance of specific control and contractual mechanisms for IT outsourcing relationship quality and outsourcing success? Employing a survey among financial institutions and applying Importance-Performance Analysis (IPA) known from marketing research, we analyse the relative importance of Service Level Agreements, control and contractual mechanisms for relationship quality and outs...

Rodin’s statue The Thinker depicts a solitary ponderer – an iconic image of the individual scientist. Historically, this has been a fitting icon for scientific research in cognitive science domains including philosophy and psychology. However, this ideal is increasingly difficult to achieve in many academic disciplines, and particularly in the field of cognitive neuroscience where the mastery o...

Outsourcing is a prevalent arrangement for leveraging resources and knowledge. However, outsourcing improperly managed can undercut any benefits gained. Outsourcing tends to relate to team atmosphere. This is also true for both task and relationship conflict. As team compositions evolve, tasks become more complex, and inter-company relationships progress, it is increasingly important to underst...

We provide a comprehensive empirical analysis of the links between international services outsourcing, wages and innovation using plant level data covering the period 2000 to 2004. Somewhat consistent with the predictions of recent theory, we observe a positive relationship between international outsourcing of services and innovative activity, measured in terms of R&D, at the plant level. Howev...