In this paper, a scheme is outlined within which the autonomous vehicles in an intelligent transportation system exchange information about their environment. Benefiting from each other’s experiences, the vehicles can locally adapt their behaviour in order to perform the desired flexible adjustments of the overall system behaviour. Based on the vehicles’ shared knowledge, an exploration and pla...

In recent years, e-businesses have been profiting from recent advances on the analysis of web customer behaviour. For decades experts have debated on ways of presenting the content or structure in a web site in order to captivate the attention of the web user in the web intelligence community. A solution to this could help boost sales in an e-commerce site. Web Usage Mining (WUM) is the extract...

Sharing spare resources on customer to customer (C2C) web platforms yields economic advantages for users on both supply and demand sides. It also increases resource efficiency by enabling better utilization patterns, which in turn provides societal and environmental benefits. Establishing trust among users is a key factor in facilitating the sharing of resources in such platforms. Among other m...

Integrating customers into the innovation process is gaining popularity among companies as means of addressing competitive and market pressures. At the same time, companies are faced with the challenge of selecting appropriate customer integration methods to sustain customers’ engagement and elicit contributions that are useful. We draw from previous research in consumer behaviour to identify c...

Customer is the heart and soul of any organization. The era of globalization and cut throat competition has changed the basic concept of marketing, now marketing is not confined to selling the products to the customers, but the objective is to reach to the hearts of the customers so that they feel belongingness towards the organizations and hence should remain the loyal customers. In the dynami...

The power of agent-based modelling (ABM), when integrated with other AI-based and conventional approaches, can be greatly enhanced. The resulting hybrid systems offer a flexible modelling environment that exploits the benefits of the component methods. In particular, the ABM paradigm can be used to explore and understand systems that are governed by complex, non-linear relationships and self-or...

Purpose This study aims to develop and test a theoretical model postulating that hotel customer’s brand attachment is reinforced by positive negative switching barriers, which, in turn, determine customer citizenship behaviour (CCB) towards brands. Design/methodology/approach Surveys were conducted completed 233 respondents the USA who had favourite brands used these previous year. A framework ...

The main aim of this paper is to analyse the performance customer behaviour in online shopping by using precision value.A novel Self-organizing map with sample size 10 and k nearest neighbour was iterated at different times for predicting accuracy percentage behaviour. minimum power analysis fixed as 0.8 maximum accepted error 0.5. result proved that got significant results 96% compared K Neare...

To stay competitive, the mobile telecommunication companies spend millions of Ghana cedi each year on building long-term relationships with their customers. Marketing managers are constantly challenged problem where to channel limited resources in order retain existing This study approaches customer retention phone sector from a behavioural perspective, applying Behavioural Perspective Model as...