In an ongoing R D project, the authors investigate the consultation situations of travel counselling in travel agencies and tourist offices at destinations. The first investigations described in this paper indicate more similarities than differences between these two situations. The design requirements for collaborative co-located travel counselling from previous work describe a reformulation o...

BACKGROUND Counselling in primary care settings remains largely unevaluated. Such evaluation has been strongly recommended. AIM To determine the relative effectiveness and cost-effectiveness of generic counselling and usual general practitioner (GP) care for patients with minor mental health problems. METHOD A randomized controlled trial and health economic evaluation were carried out in ni...

To investigate the health literacy of the population and examine the change in knowledge when patients are administered a questionnaire about warfarin at different time points before and after counselling by a pharmacist. Patients were recruited over eight weeks, from May 2011, in a public hospital in Galway, Ireland. Inclusion criteria: (i) newly commenced on warfarin; (ii) 18 years or more; (...

BACKGROUND In recognition of the emotional problems which frequently underlie somatic complaints, practices increasingly offer counselling as part of their services to patients. In an inner city practice, a combination of short term counselling, volunteer befriending, community outreach and social work services is offered as a means of responding to the full range of patients' counselling needs...