A critical decision problem for top management, and the focus of this study, is whether the CEO (chief executive officer) and CIO (chief information officer) should commit their time to formal planning with the expectation of producing an information technology (IT)-based competitive advantage. Using the perspective of the resource-based view, a model is presented that examines how strategic IT...

This teaching case discusses the decisions facing GlobShop, a global travel-retail company, in its efforts to offshore a significant portion of its information technology (IT) work. In response to the business challenges that arose due to the September 11, 2001 terrorist attacks, the company decided to outsource many of its IT activities to an Indian vendor. This case traces the key decisions m...

Carestream Health is a worldwide provider of dental and medical imaging systems and IS solutions, x-ray and medical printing film, and advanced materials for the precision films and electronics markets. It was formed in 2007when Onex Corporation purchased Kodak’s Health Group. As a part of Kodak, Carestream’s IS infrastructure had been designed to align with a large and complex parent organizat...

This research draws upon the upper echelon theory to examine the relationship between role effectiveness of the Chief Information Officer (CIO) and organizational innovative usage of information systems (IS). A large-scale sample survey was conducted in Chinese organizations. Results from 129 CIOs and senior business executives provide robust evidence about the impacts of CIO strategic role eff...

Gauthier: Many challenges face IT executives, so I am not sure if one is necessarily the “biggest.” But definitely one of the biggest challenges today relates to the ability to communicate clearly and effectively, be it with IT professionals, with senior management in one’s organization or with one’s clients. We have come a long way as IT executives in developing the ability to communicate effe...

Be careful what you ask for. Most of us have heard this familiar saying. IT leaders now can testify as to its veracity. CIOs have lamented for years that they were not invited to a “seat at the table” with their senior-level colleagues. It appears that what they wished for is happening. The “2002 State of the CIO” survey conducted by CIO magazine and reported in their March 1, 2002, issue conta...

Motivated by the representation for Moore-Penrose inverse of block matrix over a *-regular ring presented in [R.E. Hartwig and P. Patr?cio, When does flip? Operators Matrices, 6(1):181-192, 2012], we show that formula is same as expression given [Nieves Castro-Gonz?lez, Jianlong Chen Long Wang, Further results on generalized inverses rings with involution, Elect. J. Linear Algebra, 30:118-134, ...

This special issue of the Journal Industrial Engineering and Management is dedicated on most recent relevant research, theories practices in Operations presented at 14th International Conference XXIV Congreso de Ingeniería Organización - CIO 2020.The 2020 was held 9th 10th July Leganés Madrid organized by Universidad Politécnica (UPM) Carlos III (UC3M). conference promoted ADINGOR (Asociación p...

Since the origin of the IT executive role in organizations, researchers have often emphasized the ambiguous and challenging role that CIOs face in organizations. While some argue that CIOs embrace new leadership roles in their organizations and suggest that CIOs should mean “Chief Influential Officers”, many others argue the opposite and even refer to the term CIO as the “Career Is Over”. We ar...

The role of the Chief Information Officer (CIO) is one of facilitating executive decisions regarding the innovation, provision and use of state-of-the-art Information and Communication Technologies (ICT). The aim of this paper is to investigate CIO perceptions of strategy and ICT investment through qualitative interviews with CIOs from leading UK financial sector organisations. We were keen to ...