Opinion Mining or Sentiment Analysis (SA) is a key component of E-commerce applications where vast number reviews are generated by customers. SA operates on aspect level the views expressed specific product and have big influence customers’ choices businesses’ reputation. Aspect Based (ABSA) task categorizing text identifying sentiment attributed to it. Implicit Identification (IAI) subtask ABS...

In this paper, data mining techniques are used to analyze data gathered from online poker. The study focuses on short-handed Texas Hold'em, and the data sets used contain thousands of human players, each having played more than 1000 hands. The study has two, complementary, goals. First, building predictive models capable of categorizing players into good and bad players, i.e., winners and loser...

The emphasis of this study lies in behavior change after using car apps that assist users in using their vehicles and establishing a process for examining the interrelationship between car app’s persuasive characteristics and behavior change. A categorizing method was developed and 697 car apps were investigated and classified into eight categories. Meanwhile, an evaluation guideline was develo...

The problem of categorizing a document by topic can be divided into three steps. First, the document’s text must be converted into potential features. From these many potential features a few receive promotion to feature status during the feature selection step. Finally, a classifier learns to categorize documents into topics based upon these features. BUCFE, Bottom-Up Combinatorial Feature Ext...

Warranty is now an integral part of each product. Since its length is directly related to the cost of production, it should be set in such a way that it would maximize revenue generation and customers’ satisfaction. Furthermore, based on the behavior of customers, it is assumed that increasing the warranty period to earn the trust of more customers leads to more sales until the market is sat...

customer is felt more and more. Today organizations can't make it faraway without giving attention to their customer's needs. For this purpose organizations try out many concepts which can help them be leader in managing their customers. One such concept is the Customer Relationship Management (CRM). CRM has come a long way since its inception in business circles and its major change is felt in...

Building and maintaining customer loyalty are important issues in electronic business. By providing customer services, sharing cost benefits with online customers, and rewarding the most valued customers, customer loyalty and customer equity can be improved. With conventional marketing programs, groups or segments of customers are typically constituted according to a small number of attributes....

Humor can serve numerous functions in discourse. This paper provides a tool for categorizing functions of humor, and uses this tool to highlight statistically some interesting patterns in the humor of New Zealand men and women. The humor occurring in 18 New Zealand friendship groups was analyzed according to function and these functions were organized into a taxonomy. Functions of humor occurri...