Organisations today are characterised by conglomerate organisation structures that evolve through mergers and acquisitions. Corporate offices need to add superior knowledge and skills to ensure that the collection of diverse businesses is operating as more than independent units. A new management approach is required to create synergies between the diverse businesses, their processes and system...

The purpose of this paper is to contribute to the body of knowledge in the area of management accounting, particularly performance measurement systems within the BSC framework, by investigating empirically the extent of multiple performance measures usage and their effects on the financial performance of Jordanian banks in the branches level. Nevertheless, the result of this study shows that th...

“Strategy implementation” is an inseparable part of strategic management process. Transformation strategies to typical operations and daily functions of staff exert a significant role in organization success. Balanced scorecard (BSC) and strategy map help senior managers to perfectly implement and monitor the accomplishment of the strategies by transforming strategies into operational programs....

Abstract Background Kaizen is a very important continuous improvement technique; however, measuring kaizen results/benefits have not been clearly and comprehensively addressed by the literature. Objectives This paper aims to propose system integrating Balanced Scorecard (BSC) Fuzzy Technique for Order Performance Similarity Ideal Solution (Fuzzy TOPSIS). Methods/Approach Three research instrume...

The Balanced Scorecard (BSC) is one of the best-known strategic planning and evaluation tools that uses both monetary non-monetary data. This paper focuses on empirically testing whether four dimensions BSC predicts organizational performance Ghanaian public universities. study adopted a cross-sectional, descriptive survey design primary sources data was gathered through hand-administered struc...

There is agreement within the academia and practitioners that IT investments should be evaluated in order to be in agreement with the overall strategic objectives of an organization. Moving toward to this direction, the aim of this paper is to present a model that combines Balanced ScoreCard (BSC) methodology and a decision support method such as Analytic Network Process (ANP) for assisting the...

The purpose of this study is to examine structural relationships among the capabilities, processes, and performance of knowledge management, and suggest strategic directions for the successful implementation of knowledge management. To serve this purpose, the authors conducted an extensive survey of 68 knowledge management-adopting Korean firms in diverse industries and collected 215 questionna...